Alessandro Arias
Help Desk Specialist@ Apellis Pharmaceuticals
Boston, Massachusetts, United States
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Alessandro Arias is an IT graduate with 11.2 years of work experience. He is a dedicated and hardworking professional with a strong interest in technology. Alessandro is proficient in Windows, Microsoft Office, Citrix, Powerchart, and service. He has worked in various customer service and technical roles, including as an IT Support Specialist at Apellis Pharmaceuticals and Draper. He also has experience as a Deskside Support Technician at Draper and as an End User Support Specialist at Fidelity Investments. Alessandro is currently seeking employment with an organization where he can utilize his skills and expertise in IT and costumer service.
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Emails and Phone Numbers

@apellis.com
@fmr.com
@fidelity.com
+1 800343****
+1 502241****
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About

IT graduate at YEAR UP up boston and IT engineer undergraduate with several years of experience in costumer service and technology. I have a high interest in technology and look to further my knowledge. I am a dedicated hard working professional, seeking employment with an organization where I can utilize my hardwere and software skills as well as my expertise in IT and costumer service. Proficient in Windows, Microsoft office, citrix, powerchart, and service now.

Work Experience

100 Fifth Ave, Waltham, MA, 02451, US

Biotechnology Research

843
Phone
+1 5022414114
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Alessandro Arias's Professional Milestones

  • End User Support Specialist (2018-12-01~2020-03-01): Helped end users in ensuring smooth operations and timely, resulting in increased efficiency and improved service.
  • End User Support Specialist (2018-01-01~2018-07-01): Provided exceptional technical assistance to end users, leading to improved customer satisfaction and retention rates.
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Education

Year Up
Year Up2017-2018
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