Alessandro Caggiati

In my early years at Sony I found that I had a talent and passion for providing technical solutions and trainings to customers. I continued to develop this skill within Tektronix and further at Extron Electronics where I learned how to best combine these skills with sales. As a Regional Account Specialist I dealt with customers from southern Europe, where my team developed the Italian Greek and Turkish market, supplying major distributors and System Integrators. My experience has given me the opportunity to work for CityIS and later for VC-techs where as a Service Director I’m taking care of Operations. Leading a pool of engineers and project manage Videoconference installations World Wide. Specialties: Technical sales, technical and product training, Business development, Consulting, Project management. In depth knowledge of Videoconference End Points, like Cisco, Polycom, LifeSize and Vidyo and experienced with MCU's Gatekeepers and Firewall Traversal, A/V products and systems. TCAP (Tandberg Certified Associate Partner) and TCEP (Tandberg Certified Expert Partner) certified. T3 Tandberg Telepresence certified. VidyoRoom Field Technician Training