Alex Amor
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Universidad Iberoamericana, Ciudad de México
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FlashIntel GPTAlex Amor is a Senior Executive with 16 years of experience in IT Service Desk and IT Service Delivery. He has worked with over 28 global clients and is skilled in ITIL, service delivery, IT outsourcing, and help desk support. Alex is known for his optimization, continuous improvement, and cost/risk management. He has worked at Compucom in the United States and Computacenter in the UK, focusing on IT outsourcing operations. Alex is based in Mexico and has expertise in business strategy, ITIL, IT outsourcing, helpdesk, and remote support management.
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About
Senior Executive with 16+ Years of experience in IT Service Desk / IT Service Delivery.Service Center Operations and Client relationship management professional with experience in design, implementation and operations of IT outsourcing operations of more than 28 Global clients.Focused on optimization, continuous improvement and cost/risk management.Specialties: Business Strategy, ITIL, IT Outsourcing, HelpDesk, Service Desk, Applications Services, Remote Support Management
Work Experience
Service Desk Senior Director | Mexico Operations
international it service director
Solutions Director
IT Services and IT Consulting
Alex Amor's Professional Milestones
- Solutions Director (2018-06-01~): Transformed business strategies through strategic planning, driving impactful decision-making and cost savings.
- Customer Support Engineer (2002-01-01~2004-01-01): Delivered seamless technical support to establish strong customer relationships and increase customer satisfaction.
Education
Electrical,
Electronics And Communications Engineering,
Electrical, Electronics And Communications Engineering
2003-2007Skill
Itil
Service Delivery
Service Desk
It Outsourcing
Help Desk Support
It Service Management
It Operations
Management
Incident Management
It Management
Sla
Information Technology
Remote Desktop
Hardware
Outsourcing
Managed Services
Service Management
Six Sigma
It Service Delivery
Vmware
Data Center
It Strategy
Disaster Recovery
Vpn
Active Directory
Servers
Pmp
Cisco Technologies
Bmc Remedy
Operating Systems
Cloud Computing
Technical Support
Virtualization
System Deployment
Solution Architecture
Solution Implementation
Project Management
Certification
Colleagues
Other Named Alex Amor
Frequently asked questions
We found 3 Alex Amor's email addresses
Alex Amor's social media include: Linkedin,
Alex Amor works for Compucom
Alex Amor's role in Compucom is international it service director
Alex Amor works in the industry of IT Services and IT Consulting
Alex Amor's colleagues are Bill Preston,Bill Barry,Felton Thomas
Alex Amor's latest job experience is international it service director at Compucom
Alex Amor's latest education in Universidad Iberoamericana, Ciudad de México
