Senior Operations Manager@ Concentrix
Philippines
Alexander Abadejos
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FlashIntel GPTAlexander Abadejos is a highly experienced professional with 16. years of work experience in the BPO industry. He has a strong background in Operations Management, Project Management, and Client Services. With a focus on team management, customer service, and team leadership, Alexander has successfully launched new programs and managed client relationships. He has worked for reputable companies such as Concentrix, Sitel, Transcom, Convergys, and GE, where he held senior management positions. Alexander is based in the Philippines and has a solid background in operations management and client services.
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About
16 years at the BPO industry with solid background on Operations Management, Project Management, and Client Services.
Work Experience
Senior Operations Manager
IT Services and IT Consulting
Alexander Abadejos's Professional Milestones
- Operations Manager (2010-07-01~2011-12-01): Streamlined operational processes, optimizing efficiency and driving cost savings.
- Senior Operations Manager (2018-04-01~): Streamlined and optimized operations, resulting in improved efficiency and cost savings.
Skill
Operations Management
Team Management
Customer Service
Team Leadership
Attrition Reduction
Employee Engagement
Performance Management
Launching New Programs
Manage Client Relationships
Customer Experience
Call Centers
Call Center Development
Crm
Service Delivery
Strategy
Bpo
Account Management
Coaching
Leadership
Program Management
Business Process Outsourcing
Contact Centers
Project Management
Certification
Colleagues
Michelle Aclan
Business Owner
tim collinge
Construction Company Owner at Concentrix
Marie Cris Briones
Business Owner
Sanjeev Panda
Process Owner | Project Delivery Management | Business Analysis | Operation Management | CXL Business Planner
Virginia Manalo timplado
Business Owner
Other Named Alexander Abadejos
Frequently asked questions
We found 2 Alexander Abadejos's email addresses
We found 1 Alexander Abadejos's phone numbers
Alexander Abadejos's social media include: Linkedin,
Alexander Abadejos works for Concentrix
Alexander Abadejos's role in Concentrix is Senior Operations Manager
Alexander Abadejos works in the industry of IT Services and IT Consulting
Alexander Abadejos's colleagues are Michelle Aclan,tim collinge,Marie Cris Briones
Alexander Abadejos's latest job experience is Senior Operations Manager at Concentrix
