associate customer support manager store at the new york times@ The New York Times
New York City Metropolitan Area
Alexis Napoli
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Manhattanville College
Real-Time AI Research
FlashIntel GPT
Tell me more about Alexis Napoli?
FlashIntel GPTAlexis Napoli is a highly motivated CX expert with 10.2 years of experience. She possesses a wide range of skills including Microsoft Office, social media marketing, and leadership. Based in the United States, Alexis is known for creating effortless customer experiences within subscription-based media and deepening relationships. She has worked at The New York Times in various roles, including Associate Customer Support Manager and Escalations Specialist. Alexis also has experience as an Editorial Intern at Westchester Magazine and as a Sales Associate at XXXX.
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About
Highly motivated CX expert focused on creating effortless customer experience within subscription-based media, deepening relationships & minimizing churn.
Work Experience
Associate Customer Support Manager
associate customer support manager store at the new york times
Escalations Specialist
Customer Care Advocate Retention
Newspaper Publishing
Alexis Napoli's Professional Milestones
- Editorial Intern (2017-01-01~2017-05-01): Streamlined communication processes, resulting in increased efficiency and improved content quality.
- associate customer support manager store at the new york times (2020-01-01~2021-05-01): Streamlined customer support processes and implemented efficient systems to enhance customer satisfaction and loyalty.
Education
English Language And Literature,
Literature,
English Language,
Bachelors,
Bachelor Of Arts,
General
2013-2017Skill
Microsoft Office
Social Media
Customer Service
Teamwork
Writing
Leadership
Editing
Public Speaking
Event Planning
Research
Time Management
Clarabridge
Social Media Marketing
Microsoft Word
Microsoft Powerpoint
Aristo
Live Engage
Sugarcrm
Blogging
Communication
Certification
Colleagues
Other Named Alexis Napoli
Frequently asked questions
We found 3 Alexis Napoli's email addresses
We found 4 Alexis Napoli's phone numbers
Alexis Napoli works for The New York Times
Alexis Napoli's role in The New York Times is associate customer support manager store at the new york times
Alexis Napoli works in the industry of Newspaper Publishing
Alexis Napoli's colleagues are Sami Weslati,Tabitha Kamau,Rohit Rajbhar
Alexis Napoli's latest job experience is associate customer support manager store at the new york times at The New York Times
Alexis Napoli's latest education in Manhattanville College
