Alfredo Cajiao Vélez

I have some experience on Project Management because we had classes about it in my Master´s program. In addition, I develop a social project called Desbordando with Juliana Torres, were we apply some acquired knowledge, we also used programs like Trello or nTask (Scrum Master Tool) to split and review our Tasks in order to achieve our goals and control the activities. Equally important I have long experience managing small, medium and big teams, since I started my professional carrier in Colombia for the Ideas for Peace Foundation (FIP), as well in Arvato/Majorel as Subject Matter Expert and in Concentrix, where a had to escalate tickets everyday to internal Facebook teams to solve different kind of situations with the costumers. In addition when I was working in Arvato/Majorel I made some quality tasks. Not less important, according to my experience in Deliveroo as rider, I know the importance to build inside the team good relationships and develop ownership to take care the customers an offer them a better service and good experiences.