Customer Experience People Leader@ Xero
Manchester Area, United Kingdom
Alice Gilmore
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The University of Salford
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Tell me more about Alice Gilmore?
FlashIntel GPTAlice Gilmore is an experienced Customer Care Professional with 9.2 years of work experience in the financial services industry. She is skilled in People Management, Coaching, Customer Service, and Data Analysis, focusing on supporting Vulnerable Customers in finance. Alice holds a Bachelor of Arts degree in English Literature from The University of Salford. She has worked in various roles, including Customer Experience People Leader at Xero in New Zealand and Specialist Care Team Leader at MoneyPlus. Alice also has experience in customer care at Provident Financial Group (PFG) and Vanquis Bank.
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About
Experienced Customer Care Professional with a demonstrated history of working in the financial services industry. Skilled in People Management, Coaching, Customer Service, and Data Analysis and specialising in supporting Vulnerable Customers in finance. Bachelor of Arts (BA) focused in English Literature from The University of Salford.
Work Experience
Customer Experience People Leader
Software Development
Alice Gilmore's Professional Milestones
- Resolution Specialist (2017-02-01~2018-06-01): Providing guidance and assistance to clients, providing seamless resolutions for their needs.
- New Accounts Agent (2014-07-01~2017-01-01): Building strong partnerships with key clients, exceeding sales targets and driving revenue growth.
Education
English Literature (british And Commonwealth)
2011-2014Skill
Financial Services
Microsoft Office
Coaching
Vulnerability
Customer Service
Banking
Credit
Data Analysis
Organization Skills
Cais
Team Leadership
People Management
Certification
Colleagues
Other Named Alice Gilmore
Frequently asked questions
We found 1 Alice Gilmore's email addresses
Alice Gilmore's social media include: Linkedin,
Alice Gilmore works for Xero
Alice Gilmore's role in Xero is Customer Experience People Leader
Alice Gilmore works in the industry of Software Development
Alice Gilmore's colleagues are Nichole Maekawa,Beth Jones,Reginald Lafortune
Alice Gilmore's latest job experience is Customer Experience People Leader at Xero
Alice Gilmore's latest education in The University of Salford
