Alma Hannesdottir
learning manager at arion banki@ Arion banki
Hafnarfjörður, Capital Region, Iceland
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Alma Hannesdottir is an experienced professional with 27.6 years of work experience in the hospitality industry. She has a strong background in hotel management, training and development, customer service, reservations, rooms division, and yield management. Alma has worked in various roles, including Learning Manager at Arion banki and Learning & Development Solution Expert at eloomi. She also has experience as a Facilitator and Central Reservations Manager at Icelandair Hotels. Alma is passionate about education and learning and has a passion for education. She is currently based in Iceland.
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Emails and Phone Numbers

@icelandairhotels.com
@icelandair.is
@shi.edu.lb
@arionbanki.is
+354 444600****
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About

Experienced professional with a demonstrated history of working in the hospitality industry within an international environment. An extreme passion for education as well as learning & development. Skilled in Hotel Management, Training & Development, People Management, Customer service, Reservations, Rooms Division and Yield Management. Strong Hotel operations management background with a BSc focused in Hospitality Management from Hosta Hotel Management School Leysin Switzerland.

Work Experience

Borgartún 19, Reykjavik, 105, IS

Banking

561
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Alma Hannesdottir's Professional Milestones

  • Academic Affairs Director And Professor (2009-09-01~2014-09-01): Coordinated strategic initiatives to promote academic excellence, fostering collaboration and contributing to the academic community.
  • Facilitator (2019-09-01~2020-12-01): Maintained and enhanced guest satisfaction by delivering exceptional and tailored services and maintaining a high level of professionalism.
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