Digital Transformation Leader | Enhancing Customer Experiences | Driving Business Growth | Innovative Solutions With Generation AI & Interaction Analytics | Empathy At The Core@ Teleperformance
Gurgaon, Haryana, India
Aman Chawla
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University of West London
Real-Time AI Research
FlashIntel GPT
Tell me more about Aman Chawla?
FlashIntel GPTAman Chawla is a transformation and customer experience leader with 17 years of experience in Contact Center Operations, Customer Experience Management, Interaction Analytics, Digital Transformation, and Management Consulting. He has worked at Teleperformance in France as a Managing Consultant and Sr. Consultant, and at Serco in the United Kingdom as a Consultant Quality Manager. Aman has a strong skill set in aspect, rhel, windows server, nice call recording, ensemble, nt backup, windows xp pro, aspect uip 7.1, vendor management, verint impact 360, blue pumpkin, technical support, microsoft sql server, switches, data center, troubleshooting, and team management. He is currently based in Gurg
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About
Transformation and Customer Experience leader with 17+ years of experience in Contact Center Operations, Customer Experience Management, Interaction Analytics, Digital Transformation and Management Consulting.
Work Experience
Digital Transformation Leader | Enhancing Customer Experiences | Driving Business Growth | Innovative Solutions With Generation AI & Interaction Analytics | Empathy At The Core
Sr. Consultant, Intelenet Knowledge Services
Managing Consultant
Sr. Consultant, Knowledge Services, Teleperformance D.i.b.s.
Outsourcing and Offshoring Consulting
Aman Chawla's Professional Milestones
- Technology Manager: Developing and implementing cutting-edge technologies to streamline operations and drive business growth.
- Customer Support Engineer (2007-10-01~2009-08-01): Maintained high customer satisfaction ratings by effectively resolving technical issues and resolving customer issues promptly.
Education
Marketing
915148800-1009843200Skill
Aspect
Rhel
Windows Server
Nice Call Recording
Ensemble
Nt Backup
Windows Xp Pro
Aspect Uip 7.1
Vendor Management
Verint Impact 360
Blue Pumpkin
Technical Support
Microsoft Sql Server
Switches
Data Center
Integration
Call Centers
Tcp/ip
Servers
Contact Centers
Troubleshooting
Team Management
Certification
Colleagues
bukola john
Business Owner
Diego Jimenez
Product Owner | Project Manager | Scrum Master | Development Team Lead | Digital Transformation | Agile Methodology
Tanmay maurya
Business Owner
Shaneke Roach
Customer Service Representative | 120 Hours TEFL Certification L Business Owner
Desiree Preciado
Owner
Other Named Aman Chawla
Frequently asked questions
We found 2 Aman Chawla's email addresses
We found 1 Aman Chawla's phone numbers
Aman Chawla's social media include: Linkedin,
Aman Chawla works for Teleperformance
Aman Chawla's role in Teleperformance is Digital Transformation Leader | Enhancing Customer Experiences | Driving Business Growth | Innovative Solutions With Generation AI & Interaction Analytics | Empathy At The Core
Aman Chawla works in the industry of Outsourcing and Offshoring Consulting
Aman Chawla's colleagues are bukola john,Diego Jimenez,Tanmay maurya
Aman Chawla's latest job experience is Digital Transformation Leader | Enhancing Customer Experiences | Driving Business Growth | Innovative Solutions With Generation AI & Interaction Analytics | Empathy At The Core at Teleperformance
Aman Chawla's latest education in University of West London
