Amanda Willbanks
sales training specialist * customer service professional@ Hospitality Marketing Solutions
Dallas, Texas, United States
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Amanda Willbanks is a highly experienced professional with 31.6 years of work experience in the hotel business. She has a strong background in sales training and has worked for luxury hotel brands for over 30 years. Amanda's expertise lies in coaching sales managers and reservation agents to understand their needs and implement effective selling strategies. She is skilled in need-based selling and creating customized experiences for clients. Amanda's extensive work experience includes roles at Hospitality Marketing Solutions, The Adolphus, and as the Director of Sales and Marketing. She is based in the United States.
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Emails and Phone Numbers

@hospitalitymarketingsolutions.com
+1 800856****
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About

Welcome! I have enjoyed and learned much in my 30 years in the hotel business starting at the Front Desk at the Embassy Suites Market Center to my years at the Adolphus Hotel in Group Sales to my current work as a Sales Training Specialist for both group and reservation sales for luxury hotel brands. My expertise and passion is coaching sales managers and reservation agents how to discover their clients' needs and employ their very best selling skills on every call and e-mail communication. Need-based selling is the key to distinguishing any business to the client and creating a customized experience.

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Work Experience

Los Angeles, CA, 90278, US

Hospitality

12
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Amanda Willbanks's Professional Milestones

  • sales training specialist * customer service professional (2000-04-01~): Obtaining and maintaining training materials to increase sales awareness and drive revenue growth.
  • National Sales Manager (1996-04-01~2000-03-01): Expanding market presence through strategic sales initiatives and effective team management.

Education

Southern Methodist University
Southern Methodist University

Bachelors,

Bachelor Of Arts,

Foreign Languages And Literatures,

General

536457600-599616000