Amy Wan
Director Of Operations@ Conrad Hotels & Resorts
Singapore
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Amy Wan is a highly experienced hotel Director of Operations with 14.7 years of work experience. She has a strong background in front office, resorts, pre-opening, hotel management, and food and beverage. Based in Singapore, Amy has successfully opened new hotels in multiple countries and has led over 200 staff members to achieve profitable hotel operations with high guest satisfaction. She is known for her creative thinking, people-oriented approach, and resilience in the hotel industry.
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Emails and Phone Numbers

@hilton.com
@hotmail.com
@hotmail.com
@hotmail.com
@gmail.com
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About

I am a hotel Director of Operations with proven work performance in Hilton Worldwide. I have held a range of managerial roles during the past 6 years resulting in my rapid advancement to become one of the youngest Directors of Operations. I have experience opening new hotels in several countries, am attuned to both resort and business hotel needs, and have worked in all departments within a hotel. I have led 200 over team members to achieve profitable hotel operations with high guest satisfaction and made strategic decisions on policy, quality and service standards and personnel issues. I have distinguished myself as a creative thinker, people person, and a very resilient and motivational hotel leader.

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Work Experience

Hospitality

1823
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Amy Wan's Professional Milestones

  • Director Of Operations (2019-07-01~): Streamlined operational processes to optimize efficiency and drive increased productivity.
  • Elevator Management Trainee (2009-01-01~2010-09-01): Developed strong knowledge of elevator management processes, resulting in improved operational efficiency and higher productivity.
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Education

Raffles Girls'​ School
Raffles Girls'​ School
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