Process Compliance Officer@ TNT
Amsterdam, Noord-holland, Netherlands
Ana-maria Gologan
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FlashIntel GPTAna-maria Gologan is a highly experienced professional with 17.6 years of work experience in various roles at TNT in the Netherlands. She has a strong background in customer service, customer satisfaction, and experience in call centers, training, transportation, logistics, and performance management. Ana-maria is known for her strong leadership skills, team leadership abilities, and ability to improve customer experiences. She is a fast learner and is customer-oriented. Currently, she is working as a Process Compliance Officer at TNT in Amsterdam.
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About
Process Compliance Officer at TNT
Work Experience
Process Compliance Officer
Trainer Behaviour And Customer Service
Customer Service Senior
Customer Service Representative Frontline
Freight and Package Transportation
Ana-maria Gologan's Professional Milestones
- Customer Service Representative Frontline (2006-03-01~2006-12-01): Resolved customer inquiries and resolved issues promptly, earning high customer satisfaction ratings.
- Trainer Behaviour And Customer Service (2010-07-01~2014-07-01): Developed and implemented comprehensive training programs to enhance employee behavior and improve customer service skills.
Skill
Customer Service
Customer Satisfaction
Customer Experience
Call Centers
Training
Transportation
Logistics
Performance Management
Voice Of The Customer
Team Leadership
Air Freight
Team Management
Process Improvement
Supply Chain Management
Coaching
Freight Forwarding
Account Management
Management
Call Center
Fast Learner
Customer Oriented
Teamwork
Customer Retention
Certification
Colleagues
Other Named Ana-maria Gologan
Frequently asked questions
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Ana-maria Gologan's social media include: Linkedin,
Ana-maria Gologan works for TNT
Ana-maria Gologan's role in TNT is Process Compliance Officer
Ana-maria Gologan works in the industry of Freight and Package Transportation
Ana-maria Gologan's colleagues are Tim charland,neil mcgee,Terrence y
Ana-maria Gologan's latest job experience is Process Compliance Officer at TNT
