Head Of Operations Planning@ Aldermore Bank
Manchester, Manchester, United Kingdom
Andrew McMillan
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The University of Huddersfield
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FlashIntel GPTAndrew McMillan is a highly experienced Resource Planning Manager with 18.3 years of work experience. He has a strong background in contact centers, workforce management, and call centers. Andrew has worked in various roles, including Head of Operations Planning at Studio Retail Limited and Head of Resource Planning at Convergys Intelligent Contact. He has also held positions at Care UK and TTEC. Andrew's expertise lies in outsourcing, customer experience, and service delivery. He is currently based in Manchester, United Kingdom.
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Emails and Phone Numbers
About
Resource Planning Manager at The Co-Operative Bank
Work Experience
Head Of Operations Planning
Banking
Andrew McMillan's Professional Milestones
- Resource Planning Manager (2015-02-01~2019-04-01): Streamlined resource allocation processes, improving efficiency and reducing costs.
- Operational Support & Planning Manager (2005-06-01~2008-09-01): Streamlined operational processes to maximize efficiency and reduce costs.
Education
Skill
Contact Centers
Workforce Management
Call Centers
Outsourcing
Customer Experience
Service Delivery
Inbound Marketing
Change Management
Performance Management
Resource Management
Bpo
Team Management
Management
Demand Forecasting
Ewfm
Process Improvement
Call Center
Trend Forecasting
Certification
Colleagues
Andrew Simmonds
executive coach and strategic advisor - helping founder ceos get focused and grow their business - and helping enterprise clients solve complex problems with speed and certainty
Barkley Meiningen
Mortgage Case Owner
Chris Emmett
technical platform owner at aldermore bank
Sara-Lea Nicholls
Personal Assistant To Chief Executive Officer
Lance Howard
Business Manager | Chief Executive Officer
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Andrew McMillan
expert in executive search & resourcing for the automotive industry | managing director at aske consulting | sponsor of career-view mirror podcast
Frequently asked questions
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We found 1 Andrew McMillan's phone numbers
Andrew McMillan's social media include: Linkedin,
Andrew McMillan works for Aldermore Bank
Andrew McMillan's role in Aldermore Bank is Head Of Operations Planning
Andrew McMillan works in the industry of Banking
Andrew McMillan's colleagues are Andrew Simmonds,Barkley Meiningen,Chris Emmett
Andrew McMillan's latest job experience is Head Of Operations Planning at Aldermore Bank
Andrew McMillan's latest education in The University of Huddersfield
