mitel interaction & micc support engineer emea@ Mitel
Edinburgh, Scotland, United Kingdom
Andrew Shanks
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FlashIntel GPTAndrew Shanks is a highly experienced professional with 26.1 years of work experience in solution architecture, voip, managed services, integration, service delivery, outsourcing, itil, cisco technologies, unified communications, sip, account management, telecommunications, ip, telephony, IT service management, and pre-sales. He is currently based in Northampton, United Kingdom. Andrew has worked at Mitel Interaction Recording and MiCC, MiVB, MBG, and MX-ONE, gaining expertise in Mitel Interaction Recording and MX-ONE product portfolio. He has also worked as a Support Manager and Solution Design Consultant at Damovo in Germany.
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About
Mitel Interaction Recording Mitel MiCC, MiVB, MBG Mitel Voice Recording product portfolio MX-ONE product portfolio Cisco Sales Expert ITIL foundation
Work Experience
Mitel Interaction Recording And Micc 3rd Line Support Engineer
mitel interaction & micc support engineer emea
Telecommunications
Andrew Shanks's Professional Milestones
- Solution Design Consultant (2008-04-01~2011-01-01): Delivering innovative solutions to clients, driving business growth and enhancing overall brand presence.
- mitel interaction & micc support engineer emea (2014-11-01~): Streamlined Mvoice call recording process, improving efficiency and accuracy for EMEA region.
Skill
Solution Architecture
Voip
Managed Services
Integration
Service Delivery
Outsourcing
Itil
Cisco Technologies
Unified Communications
Sip
Account Management
Telecommunications
Ip
Telephony
It Service Management
Pre Sales
Certification
Colleagues
Other Named Andrew Shanks
Frequently asked questions
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Andrew Shanks's social media include: Linkedin,
Andrew Shanks works for Mitel
Andrew Shanks's role in Mitel is mitel interaction & micc support engineer emea
Andrew Shanks works in the industry of Telecommunications
Andrew Shanks's colleagues are Tarun Loomba,Ray Essex,Luben Kalchev
Andrew Shanks's latest job experience is mitel interaction & micc support engineer emea at Mitel
