Andy Robinson
exprienced service desk service delivery transition & operations manager@ VCG
Manchester, Manchester, United Kingdom
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Andy Robinson is a highly experienced Service Transition Manager with 24.8 years of work experience. He has a strong skill set in service delivery, incident management, and managed services. Currently, he works at MDS in Manchester, United Kingdom. Throughout his career, Andy has held various managerial positions, including Service Desk Manager at VCG and MDS Global. He has a proven track record in service transformation, change management, and service level management.
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Emails and Phone Numbers

@mdscem.com
@hotmail.co.uk
@vodat-int.com
@vcg.group
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About

Service Transition Manager at MDS

Work Experience

Signal Point, Bredbury Park Way, Bredbury, Stockport, SK6 2SN, GB

IT Services and IT Consulting

124
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Andy Robinson's Professional Milestones

  • Ibm Csc Operations Manager (1999-01-01~2009-01-01): Optimized operational efficiency, increasing productivity and reducing costs for the CSC.
  • Service Desk Manager (2011-05-01~2013-12-01): Delivered exceptional customer service, optimizing efficiency and increasing client satisfaction.
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