Andy Robinson
Tell me more about Andy Robinson?
Andy Robinson is a highly experienced Service Transition Manager with 24.8 years of work experience. He has a strong skill set in service delivery, incident management, and managed services. Currently, he works at MDS in Manchester, United Kingdom. Throughout his career, Andy has held various managerial positions, including Service Desk Manager at VCG and MDS Global. He has a proven track record in service transformation, change management, and service level management.
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About
Service Transition Manager at MDS
Work Experience
exprienced service desk service delivery transition & operations manager
Service Desk Manager
IT Services and IT Consulting
Andy Robinson's Professional Milestones
- Ibm Csc Operations Manager (1999-01-01~2009-01-01): Optimized operational efficiency, increasing productivity and reducing costs for the CSC.
- Service Desk Manager (2011-05-01~2013-12-01): Delivered exceptional customer service, optimizing efficiency and increasing client satisfaction.
Skill
Service Delivery
Service Desk
Incident Management
Managed Services
Change Management
Kpi Implementation
Service Transformation
Service Level Management
Service Design
Certification
Colleagues
Other Named Andy Robinson
Frequently asked questions
We found 4 Andy Robinson's email addresses
Andy Robinson's social media include: Linkedin,
Andy Robinson works for VCG
Andy Robinson's role in VCG is exprienced service desk service delivery transition & operations manager
Andy Robinson works in the industry of IT Services and IT Consulting
Andy Robinson's colleagues are Robert Grimshaw,Andrew Peters-Smith,Tom Bane
Andy Robinson's latest job experience is exprienced service desk service delivery transition & operations manager at VCG