Anna Galante
City, University of London
Tell me more about Anna Galante?
Anna Galante is a highly skilled professional with 23.2 years of experience in IT service management, cross functional team leadership, vendor management, ITIL, and process improvement. Based in the United States, she has a proven track record of leading cross-functional teams and bringing forward strategy and complex analysis to aid decision making. Anna is known for her innovation, cultivating new ideas, and enhancing technical experiences. She is also experienced in supplier engagement, leadership, and stakeholder engagement. With a strategic focus on developing long-term plans and delivering effective insights, Anna is a valuable asset in any organization.
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About
Highly skilled in leading cross functional teams and bringing forward strategy & complex analysis with simplicity to aid decision making. Considerable experience in building valuable & strategic supplier engagements to deliver technical transformation in line with evolving business drivers. • Innovation: Seeks out & cultivates new ideas and concepts to enhance technical experiences. • Supplier Engagement: Seasoned in creating & executing strategic engagements often via complex contracting processes where parties leave motivated to deliver outcomes. • Leadership: Experienced in leading and developing global employees and managing outsourced services, suppliers and resources as one team. Ability to lead tough conversations in flexible, appropriate & culturally sensitive ways. • Stakeholder Engagement: Leans on extensive internal and external network to influence, discuss ideas & collaborate. • Communication: Ability to listen, negotiate, deliver key messages & stories clearly and simply; cognisant of audience’s information needs. • Strategic Focus: Development and execution of long-term plans in short-term, actionable components across a variety of Technologies and experiences. • Financial Management: Highly skilled in delivering complex analysis to understand opportunities. • Problem Solving: Ability to zoom in and out to predict and resolve challenges. • Analytics: Achieves goals by clearly presenting well-informed decisions using models, facts and data
...See MoreWork Experience
Director Service Assurance Digital Workplace
Consumer Services
Anna Galante's Professional Milestones
- Analyst, Global Ebusiness (2000-09-01~2001-05-01): Developed data-driven insights to drive business impact and drive strategic initiatives.
- Director Service Assurance Digital Workplace (2022-07-01~): Implementing robust service assurance processes, improving productivity and ensuring user satisfaction through digital workplace operations.
Education
Information Systems & Technology
2001-2004Skill
It Service Management
Cross Functional Team Leadership
Vendor Management
Itil
Process Improvement
It Strategy
It Management
Business Process Improvement
Management
Service Management
Outsourcing
Project Management
Six Sigma
Change Management
Strategy
Team Leadership
Itil V3 Expert
Leadership
Data Center
Program Management
Service Delivery
Governance
Integration
Disaster Recovery
Incident Management
Project Planning
Manufacturing
Project Delivery
Business Process
Strategic Planning
Project Portfolio Management
Erp
Stakeholder Management
Pmp
Prince2
Certification
Colleagues
James Marshall
Data Product Owner
Zohaib Khan
Data Product Owner @ Haleon | Generative Ai | NLP | Cloud Computing
Rachel Douglas
director product owner erp quality management
Agustin Ezequiel Jorge
Product Owner
Arunkumar RV
I’m happy to share that I’m starting a new position as Principal- O2C Global Process Owner at Haleon!
Other Named Anna Galante
Frequently asked questions
We found 4 Anna Galante's email addresses
Anna Galante works for Haleon
Anna Galante's role in Haleon is Director Service Assurance Digital Workplace
Anna Galante works in the industry of Consumer Services
Anna Galante's colleagues are James Marshall,Zohaib Khan,Rachel Douglas
Anna Galante's latest job experience is Director Service Assurance Digital Workplace at Haleon
Anna Galante's latest education in City, University of London