Anna Galante
Director Service Assurance Digital Workplace@ Haleon
Philadelphia, Pennsylvania, United States
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Anna Galante is a highly skilled professional with 23.2 years of experience in IT service management, cross functional team leadership, vendor management, ITIL, and process improvement. Based in the United States, she has a proven track record of leading cross-functional teams and bringing forward strategy and complex analysis to aid decision making. Anna is known for her innovation, cultivating new ideas, and enhancing technical experiences. She is also experienced in supplier engagement, leadership, and stakeholder engagement. With a strategic focus on developing long-term plans and delivering effective insights, Anna is a valuable asset in any organization.
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Emails and Phone Numbers

@haleon.com
@gskbio.com
@aol.com
@haleon.com
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About

Highly skilled in leading cross functional teams and bringing forward strategy & complex analysis with simplicity to aid decision making. Considerable experience in building valuable & strategic supplier engagements to deliver technical transformation in line with evolving business drivers. • Innovation: Seeks out & cultivates new ideas and concepts to enhance technical experiences. • Supplier Engagement: Seasoned in creating & executing strategic engagements often via complex contracting processes where parties leave motivated to deliver outcomes. • Leadership: Experienced in leading and developing global employees and managing outsourced services, suppliers and resources as one team. Ability to lead tough conversations in flexible, appropriate & culturally sensitive ways. • Stakeholder Engagement: Leans on extensive internal and external network to influence, discuss ideas & collaborate. • Communication: Ability to listen, negotiate, deliver key messages & stories clearly and simply; cognisant of audience’s information needs. • Strategic Focus: Development and execution of long-term plans in short-term, actionable components across a variety of Technologies and experiences. • Financial Management: Highly skilled in delivering complex analysis to understand opportunities. • Problem Solving: Ability to zoom in and out to predict and resolve challenges. • Analytics: Achieves goals by clearly presenting well-informed decisions using models, facts and data

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Work Experience

Weybridge, GB

Consumer Services

14046
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Anna Galante's Professional Milestones

  • Analyst, Global Ebusiness (2000-09-01~2001-05-01): Developed data-driven insights to drive business impact and drive strategic initiatives.
  • Director Service Assurance Digital Workplace (2022-07-01~): Implementing robust service assurance processes, improving productivity and ensuring user satisfaction through digital workplace operations.

Education

City, University of London
City, University of London

Information Systems & Technology

2001-2004
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