service designer and transformation lead@ Transport for NSW
Sydney, New South Wales, Australia
Annalisa Yeo
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FlashIntel GPTAnnalisa Yeo is a highly experienced Service Designer with 27.8 years of work experience. She specializes in data quality assurance, business process improvement, data governance, quality management, and corporate governance. Based in Sydney, Australia, Annalisa has a strong background in applying Human-Centred Design and agile methodologies to uncover customer experiences and design products and services that enhance their lives. She is skilled in qualitative and quantitative research, insights synthesis, solutions ideation, product and service design workshops, prototyping, and customer testing. Annalisa is known for her effective stakeholder engagement and inclusive collaboration.
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About
I am Service Designer with extensive experience in applying Human-Centred Design and agile methodologies to uncover customer experiences, perceptions and needs, then design products and services that make their lives easier. With skills in qualitative and quantitative research, insights synthesis, solutions ideation, product and service design workshops, prototyping and customer testing, I am adept across the breadth of the design process. I am effective in stakeholder engagement, and an inclusive collaborator.
...See MoreWork Experience
service designer and transformation lead
Truck Transportation
Annalisa Yeo's Professional Milestones
- tv network planning & admin mgr (1998-08-01~1999-08-01): Successfully managed the implementation of multiple network upgrades, optimizing network performance and enhancing network efficiency.
- snr allocations data analyst (2008-01-01~2012-03-01): Streamlined allocation policies and optimized data analysis techniques for improved decision-making and decision-making.
Skill
Data Quality Assurance
Business Process Improvement
Data Governance
Quality Management
Corporate Governance
Business Analysis
Rights Management
Analysis
Operations Management
Strategic Thinking
Databases
Product Management
Employee Training
Technical Writing
Team Leadership
Procedure Manuals
Change Management
Business Process
Governance
Leadership
Program Management
Copyright Law
Management
Strategic Planning
Project Management
Public Policy
Open Data
Shared Data
Data Quality
Certification
Colleagues
Prashant Kumar
lead business analyst | business case manager | safe product owner | ict solutions consultant
Rebecca Grant
Product Owner
Simon Belousoff
Product Owner | Customer Experience Strategy & Marketing | Digital & Artificial Intelligence Transformation
Esha Gupta
Innovation Evangelist | Product Owner | Consultant | Driving Growth | Driving Strategy
Kenneth Goi
senior manager business analysis at transport for nsw | product owner | systems engineer
Other Named Annalisa Yeo
Frequently asked questions
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Annalisa Yeo's social media include: Linkedin,
Annalisa Yeo works for Transport for NSW
Annalisa Yeo's role in Transport for NSW is service designer and transformation lead
Annalisa Yeo works in the industry of Truck Transportation
Annalisa Yeo's colleagues are Prashant Kumar,Rebecca Grant,Simon Belousoff
Annalisa Yeo's latest job experience is service designer and transformation lead at Transport for NSW
