director patient experience at evergreenhealth@ EvergreenHealth
Kirkland, Washington, United States
Anne Grill, MS
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University of Illinois Urbana-Champaign
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FlashIntel GPTAnne Grill, MS is a highly experienced professional with 18.8 years of work experience in the field of patient experience. She has a strong background in data analysis, process improvement, and change management. Anne has received numerous awards and has been recognized for her exceptional public speaking skills. She is also a certified Lean/Six Sigma Yellow Belt and has a proven track record of delivering exceptional service excellence programs. Anne is skilled in using Microsoft Suite and has a passion for creating impactful content. She is currently the Director of Patient Experience at EvergreenHealth.
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About
Career Highlights:• 15 years in the field of patient experience • Winner of a 2019 Success Story Award from Press Ganey Associates• Extensive public speaking, including presentations to health care organizations in 26 states• The host of numerous educational webinars with hundreds of attendees• Speaker for the Press Ganey Regional Conferences, 2013 - 2016• Ranked above the 90th percentile as a speaker • Certified Lean/Six Sigma Yellow Belt• Certified in ProSci Change Management • Completed both the RogenSI and Dale Carnegie public speaking certifications• Designed service excellence programs that have demonstrated ROI• Consistently maintained 99% client retention• Prolific content creation, including many toolkits and resources in use throughout the company• Rotary International exchange student to Japan from 1996-1997• Skilled in the use of Microsoft Suite including Word, Excel, Power Point and Adobe Acrobat
...See MoreWork Experience
director patient experience at evergreenhealth
Hospitals and Health Care
Anne Grill, MS's Professional Milestones
- Faculty Extern (2016-09-01~2020-05-01): Provided guidance and support to students, fostering a culture of excellence and continuous improvement.
- Business Development | Energy Resources (2005-01-01~2008-01-01): Expanding market reach and securing new partnerships, driving revenue growth.
Education
Healthcare Communication
2014-2016Skill
Data Analysis
Process Improvement
Change Management
Healthcare
Consulting
Leadership
Public Speaking
Healthcare Consulting
Hospitals
Business Development
Healthcare Management
Project Management
Analysis
Healthcare Information Technology
Coaching
Customer Service
Management
Training
Hipaa
Strategic Planning
Interpersonal Communication Abilities
Program Management
Presentation Development
Customer Experience
Written And Verbal Communication Abilities
Presenter
Performance Improvement
Cross Functional Team Leadership
Public Relations
Team Building
Certification
Colleagues
Ann Tontini
hospice nurse certified life coach realtor and vacation rental owner kona hi
Cindy Tokar
former owner at suite c’s vino
Jeff Tomlin
Chief Executive Officer
Ganny Enriquez
manager owner at commercial facility services inc
Hyuk Kim
founder at prime academy
Other Named Anne Grill, MS
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Anne Grill, MS works for EvergreenHealth
Anne Grill, MS's role in EvergreenHealth is director patient experience at evergreenhealth
Anne Grill, MS works in the industry of Hospitals and Health Care
Anne Grill, MS's colleagues are Ann Tontini,Cindy Tokar,Jeff Tomlin
Anne Grill, MS's latest job experience is director patient experience at evergreenhealth at EvergreenHealth
Anne Grill, MS's latest education in University of Illinois Urbana-Champaign
