Anne Stonier

I am passionate about creating and embedding irresistible brands and passionate about all that I do in life, with colleagues remarking on my vision, energy, ability to organically grow culture and adaptability. Working for an organisation which aligns with my values and purpose is key for me. I have a deep interest in sustainability and its importance to the fabric of the brand and the people. My career started in professional services at KPMG which led me to work across a wide range of industries, in both a B2B and B2C context, client and agency side and in Asia Pacific and Australia - always with a focus on holistic brand stewardship, communications (both employee and corporate affairs), sustainability and broader business development. I have proven results as an executive leadership team member responsible for Marketing, Sustainability and People and Safety. Key achievements Building an irresistible brand: Large brand equity and NPS gains for a $50M professional services company through a brand refresh, executed across all assets inc. Print, digital, signage, website, events etc. For both internal and external stakeholders and clients. Success evidenced by sale of business to a Global Tier 1 organisation. Enhanced Client Experience: Introduced and embedded a new approach to customer experience improvement and drove the installation of a Client Appreciation mentality throughout the business aided by client experience (CX/NPS) research. Resulting client net promoter score and retention rates well above the median global rate for global professional services organisations. Strategic Communications: Supported organisational changes through communications plans for employee value propositions, corporate values, restructures, acquisitions and sales. Sustainability: Led and developed the annual sustainability plan across 8 pillars of sustainability aligned with the United Nations Sustainable Development Goals (SDG’s).