End User Support Leader@ Verizon Connect
Berlin, Berlin, Germany
Antonis Kassotis
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FlashIntel GPTAntonis Kassotis is an experienced Technical Support Team Lead with 16.1 years of work experience in the telecommunications industry. He is skilled in people management, fixed Telco services, and equipments. Antonis has worked at Vodafone in London and 360 Connect SA in Greece, where he held positions as 2nd Level Technical Support Team Leader and 2nd Level Technical Support Engineer. He also has experience as a Technical Support Engineer at hellas online in Greece. Antonis is a strong information technology professional with a degree from IEK of Patras.
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About
Experienced Technical Support Team Lead with a demonstrated history of working in the telecommunications industry. Skilled in People Management, Fixed Telco services and equipments (xDSL, POTS, Voip), Management, and Team Leadership. Strong information technology professional graduated from IEK of Patras.
Work Experience
End User Support Leader
IT Services and IT Consulting
Antonis Kassotis's Professional Milestones
- 2nd Level Support Team Leader (2009-05-01~2013-12-01): Improving team performance through fostering collaboration and effectively managing tasks and tasks.
- 2nd Level Technical Support Team Leader (2015-06-01~2017-09-01): Reviving team strategies to provide exceptional technical support, enhancing customer satisfaction and retention.
Skill
Telecommunications
Voip
Adsl
Internet Services
Tcp/ip
Troubleshooting
Team Leadership
Routers
Windows
Broadband
Iptv
Network Administration
Linux
Team Management
Unix
People Management
Microsoft Excel
Microsoft Outlook
Network Design
Management
Outlook
Data Analysis
Ms Office
Video Games
Leading
Crisis Management
Customer Service
Soft Skills
Complaint Management
Pc Building
Social Media
Coaching
Mentoring
Ebay
Ebanking
Vdsl2
Xdsl
Networking
Technical Support
Technical Leadership
Customer Relationship Management
Customer Satisfaction
Customer Experience
Project Management
Business Analysis
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Operating Systems
Motorcycle
Certification
Colleagues
Other Named Antonis Kassotis
Frequently asked questions
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We found 1 Antonis Kassotis's phone numbers
Antonis Kassotis's social media include: Linkedin,
Antonis Kassotis works for Verizon Connect
Antonis Kassotis's role in Verizon Connect is End User Support Leader
Antonis Kassotis works in the industry of IT Services and IT Consulting
Antonis Kassotis's colleagues are Lee Cavalier,Riccardo Bonciani,Lenka Britt
Antonis Kassotis's latest job experience is End User Support Leader at Verizon Connect
