Archana Kadlabju
product management | business analysis | project delivery | service management@ Beaker & Flint
South Melbourne, Victoria, Australia
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Archana Kadlabju is an outcome focused professional with 21.5 years of experience in IT service management, project management, business development, solution architecture, and change management. Based in Melbourne, Australia, she has a successful track record of leading and mentoring teams and a strong customer service focus. Archana is skilled in developing strong business relationships across all levels in an organization and has excellent communication skills. She has extensive experience in developing business process models using Visio and Signavio and has a proven ability to facilitate and lead workshops for process modeling and requirements elicitation. Archana is highly organized, time management, and effectively prioritizes work.
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Emails and Phone Numbers

@tollgroup.com
@yahoo.com
@beakerandflint.com
+44 305593****
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About

Outcome focused professional with strong leadership and business relationship management skills. I have a successful track record of leading and mentoring the teams I work with and a strong customer service focus and have excellent communication skills. My skills and competencies include • Highly successful in developing strong business relationships across all levels in an organization. • Collaborative and consultative approach with strong negotiation and influencing skills. • Extensive experience developing ‘As Is’ and ‘To Be’ business process models using Visio and Signavio • Highly skilled in facilitating and leading workshops for process modelling, process re-engineering and requirements elicitation. • Highly organized with excellent time management skills and ability to effectively prioritize work. • Track record of delivering results with deadlines and adhering to SLAs and best practice processes. • Ability to liaise effectively with all stakeholders. • Excellent interpersonal and communication skills, both verbal and written. • Demonstrated success in leading, motivating and managing teams. • Expertise in full Life Cycle Management including scoping, requirements gathering, project implementation, business analysis, system integration testing and support, status reporting and issue resolution. • Experience in Agile and Waterfall methodologies.

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Work Experience

3 Albert Coates Ln, Melbourne, Victoria, 3000, AU

Business Consulting and Services

4
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Archana Kadlabju's Professional Milestones

  • Service Delivery Manager (2016-04-01~2016-09-01): Implemented efficient delivery processes, resulting in increased customer satisfaction and reduced turnaround time.
  • Manager - Business Development (2009-11-01~2010-05-01): Elevated company's market share by implementing strategic expansion plans and expanding market reach.
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Education

Shivaji University
Shivaji University

Computer Science