Manager Sales Administration@ COOKE & KELVEY PVT LTD
New Delhi, Delhi, India
Archana Sharma
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Delhi University
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Tell me more about Archana Sharma?
FlashIntel GPTArchana Sharma is an experienced Customer Relationship Management Team Lead with 16.6 years of work experience. She has a strong background in customer service, customer support, and team management. Based in New Delhi, India, Archana has worked in various industries including automotive, hospitality, and hospitality. She is skilled in customer marketing, inbound lead generation, and customer relationship management. With a Graduate degree in Art/Art Studies, Archana is a dedicated professional with a proven track record in the industry.
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About
Experienced Customer Relationship Management Team Lead with a demonstrated history of working in the automotive industry. Skilled in Customer Marketing, Customer Service Representatives, Inbound Lead Generation, Customer Relationship Management (CRM), and Hospitality Industry. Strong support professional with a Graduate focused in Art/Art Studies, General from Delhi University.
Work Experience
Manager Sales Administration
Archana Sharma's Professional Milestones
- Customer Care Team Leader (2015-06-01~2018-02-01): Driving team collaboration, fostering a culture of customer satisfaction, and implementing a quality improvement program.
- CRM Team Leader (2018-03-01~): Facilitating team collaboration and team performance through effective leadership and thought leadership.
Education
Art,
Art/art Studies,
General
2007-2010Skill
Customer Service
Customer Support
Team Management
Teamwork
Team Motivation
Customer Relationship Management
Customer Retention
Customer Experience
Customer Engagement
Customer Service Management
Customer Focused Service
Customer Service Operations
Customer Experience Management
Customer Management
Customer Service Representatives
Customer Marketing
Team Building
Team Coordination
Team Mentoring
Teamcenter
Outbound Marketing
Inbound Marketing
Inbound Lead Generation
Hospitality Industry
Hospitality Service
Certification
Other Named Archana Sharma
Frequently asked questions
Archana Sharma's social media include: Linkedin,
Archana Sharma works for COOKE & KELVEY PVT LTD
Archana Sharma's role in COOKE & KELVEY PVT LTD is Manager Sales Administration
Archana Sharma's latest job experience is Manager Sales Administration at COOKE & KELVEY PVT LTD
Archana Sharma's latest education in Delhi University
