principal support engineer at mixpanel barcelona@ Mixpanel
Barcelona, Catalonia, Spain
Argenis Ferrer
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Universidad Tecnológica del Centro (UNITEC)
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FlashIntel GPTArgenis Ferrer is a highly skilled web developer with 17.6 years of experience. Based in Barcelona, Spain, he currently holds a Staff position at Mixpanel's support team, focusing on escalations and enabling other team members in both technical and non-technical aspects of the job. With a background as a developer, Argenis has a strong focus on assisting end users and facilitating their experience. He has worked at Mixpanel in various roles, including Team Lead and Support Engineer, demonstrating his expertise in the field.
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About
I currently hold a Staff position at Mixpanel's support team, mainly focusing on escalations and enabling other team members in both technical and the non-technical aspects of the job. Started my career as a developer, but I discovered I preferred being closer to the end user, helping them get the best out of their experience and being able to be that facilitator between the product team and them.
Work Experience
Team Lead, Emea Support
principal support engineer at mixpanel barcelona
Team Lead, Emea Support
Support Engineer Level 3
Support Engineer Level 2
Software Development
Argenis Ferrer's Professional Milestones
- principal support engineer at mixpanel barcelona (2015-03-01~2015-12-01): Providing superior technical support to clients, resolving them with precision and efficiency.
- Team Lead, Emea Support (2018-12-01~2019-12-01): Streamlining processes and implementing efficient systems to optimize productivity and streamline operations across the EMEA region.
Education
Computer Science
2004-2010Skill
Web Development
Mysql
English
French
Spanish
Customer Experience
Web Design
Microsoft Office
Certification
Colleagues
Amir Movafaghi
Chief Executive Officer
Josha Benner
global director @ mixpanel | business development strategy
Amy Hsuan
Senior Vice President Customer Experience | Strategy | People BCG Alum
Adam Kinney
Vice President Of Analytics
Amir Movafaghi
Chief Executive Officer
Other Named Argenis Ferrer
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Argenis Ferrer works for Mixpanel
Argenis Ferrer's role in Mixpanel is principal support engineer at mixpanel barcelona
Argenis Ferrer works in the industry of Software Development
Argenis Ferrer's colleagues are Amir Movafaghi,Josha Benner,Amy Hsuan
Argenis Ferrer's latest job experience is principal support engineer at mixpanel barcelona at Mixpanel
Argenis Ferrer's latest education in Universidad Tecnológica del Centro (UNITEC)
