Arup Sinha
Central Board of Secondary Education
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Arup Sinha is a Team Lead at iEnergizer in Delhi, India. iEnergizer is a global company founded in 2000, with over 10,001 employees. Arup's role involves leading teams in the Other department. iEnergizer specializes in Outsourcing and Offshoring Consulting, Professional and Technical Services, Business Consulting and Services.
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About
Handled a group of 18 -20 advisors in one team for 2 years.Preparing monthly rosters, maintaining CSAT, Quality, AHT, ACW.Low attrition percentage, shrinkages etc.Good Communication and Interpersonal Skill.Believe in result oriented work.Ability to work in Team.Experience: Worked with iEnergizer for Electronic Arts process as Senior Technical Customer Support Representative (E-mail and Chat) for 2 years. Having a typing speed of 80-85 words per minute with 98% accuracy.Worked with iEnergizer for Electronic Arts process as Team Leader (Chat Process) for 2years.Worked with HCL as Senior Customer Support Representative (Pearson Chat Process) for 2.5 years.Worked with Tech Mahindra as Senior Technical Support Executive since October'18. Currently handling a team of 12 advisors under SME profile (without papers). Been on the SME profile since April'19.Been appointed as Team Leader in Tech Mahindra (Verizon Wireless - Chat) on October, 2020
...See MoreWork Experience
Team Lead
Team Leader - Operations
IT Services and IT Consulting
Arup Sinha's Professional Milestones
- Team Lead (2010-02-01~2014-06-01): Driving team performance and fostering collaboration to deliver exceptional results.
- Team Leader - Operations: Streamlined operations to improve efficiency and drive team productivity.
Education
English Language And Literature/letters
Certification
Colleagues
Aashish Kumar Verma CSM
Scrum Master | Product Owner | Pre Sales And Bid Manager | Senior Business Analyst
Bhagirath Bhagirath
Company Owner
Nitish Iyer
Senior Business Analyst | Long Term | Safe Product Owner | Customer Focus | Digital Transformation
Dinesh Sanam
Solution Architect | Business Solution Analyst | Technical Product Owner | Siebel Consultant
Mansi Das
Owner
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Arup Sinha
Senior Manager
Arup Sinha
Frequently asked questions
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Arup Sinha's social media include: Linkedin,
Arup Sinha works for Tech Mahindra
Arup Sinha's role in Tech Mahindra is Team Lead
Arup Sinha works in the industry of IT Services and IT Consulting
Arup Sinha's colleagues are Aashish Kumar Verma CSM,Bhagirath Bhagirath,Nitish Iyer
Arup Sinha's latest job experience is Team Lead at Tech Mahindra
Arup Sinha's latest education in Central Board of Secondary Education