Senior Technical Support Engineer@ VMware Workspace ONE
Bengaluru, Karnataka, India
Asadulla Amir
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FlashIntel GPTAsadulla Amir is a highly experienced professional with 9.2 years of work experience in Enterprise Mobility and technical support. She has worked as an AirWatch Applications Support Engineer (AST) at AirWatch by VMware and as a Technical Support Engineer Level 1 at VMware Workspace One. Asadulla has a strong understanding of network components and protocols and is skilled in SQL, Microsoft SQL Server, networking, and MDM. She has also worked as a Technical Support Engineer at VMware Workspace ONE in the United States. Asadulla is based in Bengaluru, Karnataka, India.
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About
Five plus years of experience in Enterprise Mobility and technical support. Worked as AirWatch Applications Support Engineer (AST) at AirWatch by VMware from July 2014 to June 2016 Worked as Technical Support Engineer Level 1 at VMware Workspace One from July 2016 to July 2018 and Technical Support Engineer Level 2 from August 2018 till date. Technical Skills: • Proved experience in handling Basic and Premier customers • Experience in handling issues related to the product across different platforms (iOS, Android and Windows) • Good understanding of Network components and protocols • Ability to share knowledge among colleagues
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Senior Technical Support Engineer
Software Development
Asadulla Amir's Professional Milestones
- Technical Support Engineer (2014-07-01~): Provided exceptional technical assistance to resolve customer issues promptly and ensured smooth operations.
- Senior Technical Support Engineer (2014-07-01~): Provided efficient technical support to resolve customer issues, enhancing overall customer satisfaction.
Education
Computer And Information Sciences And Support Services
2010-2014Skill
Sql
Microsoft Sql Server
Networking
Mdm
Enterprise Mobility
Windows Server
Certification
Colleagues
Scott Kelley
director product management at vmware
Deepak Gonsalves
Chief Technology Officer
Joshua Burris
director product management | ccsp
John Czerwinski
Managing Director
Brian Davis
director of saas operations at vmware airwatch
Other Named Asadulla Amir
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Asadulla Amir works for VMware Workspace ONE
Asadulla Amir's role in VMware Workspace ONE is Senior Technical Support Engineer
Asadulla Amir works in the industry of Software Development
Asadulla Amir's colleagues are Scott Kelley,Deepak Gonsalves,Joshua Burris
Asadulla Amir's latest job experience is Senior Technical Support Engineer at VMware Workspace ONE
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