google data analytics professional certified|google project management professional certified@ Lumen Technologies
Columbia, South Carolina, United States
Astria Thompson
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University of Phoenix
Real-Time AI Research
FlashIntel GPT
Tell me more about Astria Thompson?
FlashIntel GPTAstria Thompson is a result-oriented professional with 24 years of experience in customer success management. She has a strong skill set in Microsoft Excel, customer service, finance, research and analysis, and account reconciliation. Based in the United States, Astria has a proven track record of improving customer experience through managing, training, leading staff, and resolving various customer inquiries and complex issues. She has worked in various roles, including Billing Customer Care Specialist at Lumen Technologies and Construction Mortgage Administrator/specialist at First Citizens Bank. Astria's expertise and dedication make her a valuable asset in any organization.
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About
Result-oriented in customer success management with 7+ years experience in a fast-paced environment, where improving customer experience through managing, training, leading overall functions and staff of customer service activities, providing personal interaction, and resolving varied customer inquiries and complex issues will ensure that the organization has satisfied customers.
Work Experience
google data analytics professional certified|google project management professional certified
Billing Customer Care Specialist I
Telecommunications
Astria Thompson's Professional Milestones
- Senior Partnerships Specialist | Broker Services Overhead (2019-06-01~2020-01-01): Expanding market presence and driving successful partnerships to enhance brokerage services revenue and maximize sales revenue.
- Edi Operations Associate I (2017-11-01~2018-11-01): Streamlined operational processes, enhancing efficiency and performance across all departments.
Education
Business Systems Analysis – In Progress
Skill
Microsoft Excel
Customer Service
Finance
Research And Analysis
Account Reconciliation
Certification
Colleagues
Jo Lynn Clark, CSPO
implementation specialist project manager product manager certified scrum product owner digital media
Mariana Welti
comms product owner @ lumen technologies | master s degree
Michele McKee
Product Owner
James R. Lee
Senior Lead Technical Process Architect
Adam Whitmer
Safe Agile Product Owner
Other Named Astria Thompson
Frequently asked questions
We found 3 Astria Thompson's email addresses
We found 2 Astria Thompson's phone numbers
Astria Thompson's social media include: Linkedin,
Astria Thompson works for Lumen Technologies
Astria Thompson's role in Lumen Technologies is google data analytics professional certified|google project management professional certified
Astria Thompson works in the industry of Telecommunications
Astria Thompson's colleagues are Jo Lynn Clark, CSPO,Mariana Welti,Michele McKee
Astria Thompson's latest job experience is google data analytics professional certified|google project management professional certified at Lumen Technologies
Astria Thompson's latest education in University of Phoenix
