it support specialist at sophos@ Sophos
Budapest, Budapest, Hungary
Béla Berényi
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Budapest Business School
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTBela Berenyi is an experienced Desktop Specialist with over 20 years of work experience. She has a strong skill set in technical support, customer service, troubleshooting, and IT service management. Bela has worked for companies like Sophos and Cpl Hungary, where she excelled in remote desktop management and senior IT management roles. She also has experience as a technical solutions representative and helpdesk coordinator associate. Bela is based in Budapest, Hungary and has a demonstrated history of providing excellent service to clients in the staffing and recruiting industry.
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About
Experienced Desktop Specialist with a demonstrated history of working in the staffing and recruiting industry. Skilled in Service-Level Agreements (SLA), IT Service Management, Management, Incident Management, and Process Automation.
Work Experience
it support specialist at sophos
Software Development
Béla Berényi's Professional Milestones
- Technical Solutions Representative (2008-10-01~2011-11-01): Providing exceptional technical support to customers, optimizing business processes and elevating customer satisfaction.
- Remote Desktop Management Specialist / Senior /, Emea Security And Migration Sme (2011-11-01~2017-11-01): Implemented robust security measures and managed the deployment of remote desktops, reducing downtime and enhancing system functionality
Education
Skill
Technical Support
Active Directory
Customer Service
Troubleshooting
Itil
It Service Management
Migration Projects
Training
It Management
It Operations
Service Delivery
Incident Management
Knowledge Transfer
It Outsourcing
Service Implementation
Data Migration
Team Management
Sla
Service Level Agreements
Process Automation
Reporting And Analysis
Research
Management
Service Improvement
Euc
Certification
Colleagues
Kelly Allegretto
Scrum Product Owner | Project Manager | Business Systems | Sales Operations
Anissa Wossidlo
founder of quokky account executive public healthcare
Alex Bernard
owner sophos s à r l
Andreas Klopsch
senior threat researcher at sophos and m sc student at whs institute for it security author and owner of malwareandstuff com
Aman Sandher
Founder | Team Lead Support Marketing
Other Named Béla Berényi
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Béla Berényi works for Sophos
Béla Berényi's role in Sophos is it support specialist at sophos
Béla Berényi works in the industry of Software Development
Béla Berényi's colleagues are Kelly Allegretto,Anissa Wossidlo,Alex Bernard
Béla Berényi's latest job experience is it support specialist at sophos at Sophos
Béla Berényi's latest education in Budapest Business School
