Baburam Dahal

As a seasoned Technical Lead, I have a proven track record of success in managing complex technical projects and leading high-performing teams. With over 4 years of experience in the IT industry, I possess a deep understanding of both the technical and operational aspects of technical Support. My expertise includes designing and implementing technical support solutions, managing large-scale IT projects, and providing technical guidance to team members. I have a strong background in troubleshooting complex technical issues, identifying and implementing process improvements, and delivering exceptional customer service. My technical skillset includes expertise in systems testing, as well as experience working with various operating systems, network infrastructures, and cloud technologies. I have also worked extensively with a variety of software and hardware solutions, including MS office suite, CRM software, VMware, SNOWs, peripheral devices, network routers and firewalls like Cisco, Fortinet, etc. In addition to my technical skills, I possess excellent leadership, communication, and interpersonal skills. I am a natural problem solver, always looking for ways to improve processes and drive results. I excel at managing multiple projects simultaneously, working collaboratively with cross-functional teams, and delivering high-quality results under tight deadlines. Overall, I am a driven and results-oriented Technical Lead who is passionate about leveraging technology to drive business success. If you are looking for a talented and experienced leader to join your team, please don't hesitate to get in touch.