Balarama Krishna Rao
Delivery Leader@ Wipro
Hyderabad, Telangana, India
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Balarama Krishna Rao is a highly experienced professional with 22.3 years of work experience in various roles. He has expertise in sdlc, solution architecture, resource management, six sigma, and vendor management. Based in India, Balarama has managed a portfolio of 50 million business and delivered IT services, implementations, and digital transformation programs for Fortune 500 clients. He is skilled in strategy, road mapping, adoption, training, and extension support. Balarama is also experienced in developing and implementing Service Management best practices and processes to support operational excellence and audit compliance. He has worked for renowned companies like Dubai Customs, Wipro, and GE.
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Emails and Phone Numbers

@wipro.com
@gmail.com
+91 802844****
+91 029928****
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About

Managing a portfolio of 50+ million business, delivering IT services, implementations, digital transformation programs & projects for a vast group of clients comprising of Fortune 500 companies. Strategy & road mapping (workshops, simulations), implementation (accelerators, tailored deployments), adoption & acceptance (training, awareness), and extension & support (remote administration, enhancements). Maintaining and gradually improving business aligned IT service quality, through a constant cycle of agreeing, monitoring, reporting and reviewing IT service achievements and through instigating actions to eradicate unacceptable levels of service. Development and implementation of defined, standardized Service Management best practices, processes and procedures that support operational excellence and audit compliance while reducing ongoing operating expenses, increasing efficiency and effectiveness, and maximizing the value to an organization Provide strategic and technical hands-on expertise to support customers with world-class pre-sales, product and solution leadership.

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Work Experience

Doddakannelli, Bangalore, Karnataka, 560035, IN

IT Services and IT Consulting

245975
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Balarama Krishna Rao's Professional Milestones

  • Delivery Manager (2007-08-01~): Streamlined delivery processes, improving efficiency and reducing costs.
  • Consulting Pm (2008-06-01~2009-12-01): Successfully implemented customized consulting solutions to optimize efficiency and drive business growth.
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