IT Business Analyst | Telecommunications@ Frontier Communications
Dallas, Pennsylvania, United States
Barbara Ferrey M.S.
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Misericordia University
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Tell me more about Barbara Ferrey M.S.?
FlashIntel GPTBarbara Ferrey is a highly experienced professional with 25.7 years of work experience in the telecommunications industry. She has a strong background in call centers, telephony, LAN WAN, and VoIP. Barbara is currently based in the United States and is known for her expertise in managing Enterprise size customers for online portal access and billing. She is skilled in using JIRA, Confluence, and agile methodologies, and is proficient in managing vendor Globys and internal staff. Barbara is a strong communicator and has excellent interpersonal skills. She is open to travel but is not relocated.
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About
The business is my new customer! Taking on new challenges in IT. My job responsibilities will include writing requirements for approved projects, and monitoring the lifecycle to a successful solution that finished on time, on budget, and is strategically implemented for company growth. UPDATE: I've been in my new role for 18 months. Frontier has moved to an Agile Project Management Organization. Now familiar with JIRA, Confluence, and agile approach. My area of expertise is managing our Enterprise size customers for online portal access and billing. I work with our vendor Globys and our internal folks to bridge gaps, write requirements, and provide solutions. My interpersonal skills are excellent. I can converse with most (English) and I write very well. I'm a stickler for proper grammar and punctuation. I'm willing to travel but not relocate!
...See MoreWork Experience
IT Business Analyst
IT Business Analyst | Telecommunications
Business Support Specialist
Telecommunications
Barbara Ferrey M.S.'s Professional Milestones
- Csr (1998-01-01~1999-01-01): Inspiring and optimizing team productivity, delivering exceptional results, and fostering a culture of collaboration and continuous improvement.
- IT Business Analyst | Telecommunications (2012-01-01~): Developed and implemented streamlined IT strategies to optimize business operations and enhance communication systems.
Education
Master Of Science,
Masters
2004-2007Skill
Telecommunications
Call Centers
Telephony
Lan Wan
Voip
Management
Invoicing
Troubleshooting
Data Center
Vendor Management
Contact Centers
Process Improvement
Cross Functional Team Leadership
Microsoft Office
Metasolv M6
Pri
Customer Satisfaction
Integration
Electronic Data Interface
Edi Ansi X12
Certification
Colleagues
Clinton Kirk
squad owner at frontier communications
Daniel Saxon
Digital Product Owner
Sandy Beams
manager at frontier communications certified scrum master csm certified scrum product owner cspo
Gloria Sutton
Product Management | Data Engineering | Analytics | Certified Scrum Master Product Owner
Dagoberto Jacob Garcia
owner la costa
Other Named Barbara Ferrey M.S.
Frequently asked questions
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We found 2 Barbara Ferrey M.S.'s phone numbers
Barbara Ferrey M.S. works for Frontier Communications
Barbara Ferrey M.S.'s role in Frontier Communications is IT Business Analyst | Telecommunications
Barbara Ferrey M.S. works in the industry of Telecommunications
Barbara Ferrey M.S.'s colleagues are Clinton Kirk,Daniel Saxon,Sandy Beams
Barbara Ferrey M.S.'s latest job experience is IT Business Analyst | Telecommunications at Frontier Communications
Barbara Ferrey M.S.'s latest education in Misericordia University
