Beata Kulessa
IT Analyst | IT And Management Experience@ HSBC
Bidston, Wirral, United Kingdom
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Beata Kulessa is a SD IT Analyst with over 10 years of experience in customer service for German/DACH and English Business Customers. She has worked with sponsors and sites/investigators, specializing in IT analysis, clinical research associate, and quality analyst. Beata is skilled in leadership, quality, customer service, and clear communication of audit findings to relevant project team members. She is currently working at Hexaware Technologies in India as a Service Desk Analyst Competency Dev-ims Work Place. Beata is eager to discuss the position available and welcomes any time and consideration.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@pwr.wroc.pl
@mpwik.com.pl
@hsbc.fr
@mpwik.krakow.pl
@hsbc.com
+48 713409****
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About

SD IT Analyst a Vontier , Gilbarco project at Hexaware Technologies over 10 years of experience for customer service for German/DACH and English Business Customers, deal with Sponsors and sites/Investigators as IT Analyst ,clinical research Associate, Quality Analyst, improve skills in leadership, quality, customer service, ensuring clear communication of audit findings to the relevant project team members. I am looking forward to discussing the position available. Thank you for your time and consideration. In Advance.

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Work Experience

8 Canada Square, London, E14 5HQ, GB

Financial Services

169327
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Beata Kulessa's Professional Milestones

  • customer service manager and quality analyst consultant (2021-02-01~2021-03-01): Optimized customer service processes, resulting in increased customer satisfaction and reduced satisfaction rates.
  • residential coordinator quality (2019-06-01~2019-08-01): Streamlined quality processes, ensuring compliance with local standards and delivering exceptional residential experiences.
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Education

Jagiellonian University
Jagiellonian University

Physical Sciences

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