business process excellence and operations manager global customer care@ Boston Scientific
Germany
Beate Makosch
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FlashIntel GPTBeate Makosch is an accomplished Project Management and Operational Management Professional with over 13 years of experience in Customer Service, IT Technology, Commercial Administration, and Contract Management. She has a strong track record of managing operational and strategic tasks, leading teams, and implementing business transformation initiatives. Beate is skilled in analyzing and improving business processes, implementing continuous improvement, and implementing business process initiatives to increase efficiency and cost savings. She is motivated to drive change management and ensure process improvements are implemented in the operational business. Beate is currently working as a Business Process Excellence and Operations Manager Customer Care at Boston Scientific.
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About
Accomplished Project Management and Operational Management Professional with over 13 years of experience within Customer Service, IT Technology, Commercial Administration, Contract Management. Managing operational and strategic task, leading teams. Adept in managing projects for business transformation from several European locations into Shared Service Center, with the ability to analyze and improve business processes for digitalisation, devise continuous improvement and incorporate business process initiatives to increase efficiency and cost savings. Higley motivated driving Change management to ensure process improvements are well established in the operational business across cross-functional, divisional and global organization and readiness of user. Ensuring project completions in time by managing team resources and drive communication with Sponsor and Stake Holder on Senior Manager Level.
...See MoreWork Experience
Business Process Excellence And Operations Manager | Customer Care
business process excellence and operations manager global customer care
Medical Equipment Manufacturing
Beate Makosch's Professional Milestones
- Manager Commercial Finance Administration | Customer Service Project Management Europe (2008-05-01~2020-12-01): Streamlined financial processes, optimizing client service delivery and ensuring efficient planning and execution to drive business growth.
- Service Manager It Regional (2012-06-01~2014-09-01): Expanding service offerings across multiple countries, delivering exceptional customer service and advancing customer satisfaction.
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Colleagues
Amy St John
quality engineer at boston scientific owner designer at peacock designs travel advisor at wander with amy
Kayla White
company owner at galaxy club soccer
Irving Allen
sr bpm at bsc and owner paddy s lunch
Xander Castillo
sr process & automation engineer at boston scientific l scrum máster l product owner
Wendy Williams
company owner at dickey s barbecue restaurants inc
Other Named Beate Makosch
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Beate Makosch works for Boston Scientific
Beate Makosch's role in Boston Scientific is business process excellence and operations manager global customer care
Beate Makosch works in the industry of Medical Equipment Manufacturing
Beate Makosch's colleagues are Amy St John,Kayla White,Irving Allen
Beate Makosch's latest job experience is business process excellence and operations manager global customer care at Boston Scientific
