Manager Exterior Services@ USM
Raleigh, North Carolina, United States
Beatrice Wilson
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Villanova University
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FlashIntel GPTBeatrice Wilson is an experienced Service Center Supervisor with 28.7 years of work experience. She has a strong background in customer service, process improvement, and supervisory skills. Beatrice has worked in various roles, including Manager Exterior Services at USM and Manager at Horizon Blue Cross Blue Shield of New Jersey. She also has experience as a Team Leader at Horizon Media and as a Senior Group Auditor. Beatrice holds a Bachelor's degree in Science Health Administration from the University of Phoenix. She is based in the United States.
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About
Experienced Service Center Supervisor with a demonstrated history of working in the real estate industry. Skilled in Operations Management, Facility Management (FM), Contact Centers, Workforce Management, and Labor Relations. Strong support professional with a Bachelors focused in Science Health Administration from University of Phoenix.
Work Experience
Manager Exterior Services
Facilities Services
Beatrice Wilson's Professional Milestones
- Team Leader (2001-01-01~2008-01-01): Leading a high-performing team to achieve exceptional quality and achieve high results.
- Manager (2008-01-01~2010-07-01): Successfully implemented efficient processes and management strategies to optimize team productivity and streamline operations.
Education
Health Administration,
Bachelors
2011-2011Skill
Customer Service
Process Improvement
Supervisory Skills
Coaching
Scheduling
Managerial Finance
Database Administration
Labor Relations
Consulting
Business Strategy
Workforce Management
Proposal Writing
Quality Improvement
Process Scheduler
Team Building
Access
Account Management
Accounting
Analysis
Budgets
Call Centers
Change Management
Contract Management
Contract Negotiation
Customer Retention
Customer Satisfaction
Deferred Compensation
Employee Benefits
Employee Relations
Facilities Management
Forecasting
Hiring
Human Resources
Insurance
Inventory Management
Leadership
Leadership Development
Lotus Notes
Management
Microsoft Excel
Microsoft Office
Operations Management
Outlook
Performance Management
Policy
Powerpoint
Recruiting
Six Sigma
Software Documentation
Strategic Planning
Certification
Colleagues
Other Named Beatrice Wilson
Frequently asked questions
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Beatrice Wilson's social media include: Linkedin,
Beatrice Wilson works for USM
Beatrice Wilson's role in USM is Manager Exterior Services
Beatrice Wilson works in the industry of Facilities Services
Beatrice Wilson's colleagues are Bruce Thornton,Carl Nottberg,Waelchli Peter-werner
Beatrice Wilson's latest job experience is Manager Exterior Services at USM
Beatrice Wilson's latest education in Villanova University
