Administrative Customer Service@ GIOS Gestión Integral Outsourcing Services
Greater Barcelona Metropolitan Area
Begoña Bonifacio
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Universitat Autònoma de Barcelona
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FlashIntel GPTBegona Bonifacio is a highly experienced IT professional with 15.8 years of work experience. She possesses skills in Microsoft Office and business strategy. Based in Barcelona, Spain, Begona has worked in various roles, including IT Helpdesk for CTTI and IT Systems for Generalitat de Catalunya. She has a strong track record in handling incidents, complaints, and consults, as well as providing technical support and administrative support. Begona is currently seeking new opportunities to further her expertise in administration and customer service.
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About
He trabajado durante 10 años como IT Helpdesk de CTTI (Centro de Telecomunicaciones y Tecnologías de la Información) de la Generalitat de Catalunya. Puesto terminado en buenas condiciones y excelentes recomendaciones. Mis funciones han sido: - Gestión y seguimiento de incidencias, peticiones y consultas - Soporte telefónico y administrativo (correo electrónico) - Operativa a través de las herramientas de ticketing ITSM Remedy (anteriormente con HP Service Manager y Jira). Pero actualmente busco experiencias laborales similares a las que había ejercido anteriormente: Administración y Atención al Cliente.
...See MoreWork Experience
Administrative Customer Service
IT Services and IT Consulting
Begoña Bonifacio's Professional Milestones
- Administrative Management (2009-01-01~): Streamlined administrative processes, improving efficiency and enhancing overall productivity.
- tã cnica informã tica (2012-02-01~2014-03-01): Developed and implemented cutting-edge software solutions to optimize product performance and enhance user experience.
Education
Història De L' Art
Skill
Microsoft Office
Estrategia Empresarial
Certification
Colleagues
Other Named Begoña Bonifacio
Frequently asked questions
Begoña Bonifacio's social media include: Linkedin,
Begoña Bonifacio works for GIOS Gestión Integral Outsourcing Services
Begoña Bonifacio's role in GIOS Gestión Integral Outsourcing Services is Administrative Customer Service
Begoña Bonifacio works in the industry of IT Services and IT Consulting
Begoña Bonifacio's colleagues are David Moral Monterde,Sergio Barea Carbonell
Begoña Bonifacio's latest job experience is Administrative Customer Service at GIOS Gestión Integral Outsourcing Services
Begoña Bonifacio's latest education in Universitat Autònoma de Barcelona
