managing director at bee squared consultants@ Bee Squared Consultants
Greater Adelaide Area
Ben Farrell
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FlashIntel GPTBen Farrell is a Business Improvement Specialist with 18.8 years of experience. He has a strong background in customer service, investments, change management, coaching, and operations management. Based in Adelaide, Australia, Ben has worked in various roles, including co-founder and Managing Partner of Bee Squared Consultants. He has also held positions at Local Government and State Government, where he specialized in business efficiency and sales improvement. Ben's expertise lies in residential aged care efficiencies, contact centre service effectiveness, client retention, peak performance, and general analysis/projects to drive significant business savings.
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About
Ben is a Business Improvement Specialist, assisting organisations to improve in any area of their overall performance. 9 years as cofounder and Managing Partner of Bee Squared Consultants. 17 years management experience: operations teams, contact centre and business improvement professionals. 12 years in the Wealth Management and Financial Industry. 9 years working with Local Government and State Government.MBA, Lean and Six Sigma Training with a focus on business efficiency & sales improvement. Recent areas of improvement include residential aged care efficiencies, contact centre service effectiveness and efficiency, client retention, peak performance in efficiency and general analysis/projects to drive significant business savings. Managed a Business Outsourcing Relationship: 200 staff offshore.
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managing director at bee squared consultants
Managing Director
Business Consulting and Services
Ben Farrell's Professional Milestones
- Operations Team Manager (2005-01-01~2008-01-01): Streamlined processes and improved efficiency, leading to increased productivity and cost savings.
- Customer Service Manager (2010-06-01~2011-07-01): Driving customer satisfaction through efficient scheduling and exceptional customer service strategies.
Education
Skill
Customer Service
Investments
Change Management
Coaching
Operations Management
Business Process Improvement
Business Planning
Team Leadership
Team Management
Outsourcing
Performance Management
Call Centers
Process Improvement
Strategy
Six Sigma
Business Analysis
Stakeholder Management
Team Effectiveness
Management
Customer Experience
Financial Services
Banking
Business Transformation
Business Strategy
Sourcing
Project Delivery
Relationship Management
Vendor Management
Risk Management
Business Relationship Management
Contact Centers
Certification
Colleagues
Paul Stredwick
Senior Business Leader | Delivering Outcomes | Digital | Innovation | Strategic Planning And Execution | Operational Excellence | High Performance Team Development
Ben Haigh
process | projects | performance managing director at bee squared consultants
Adam Villani
performance | process | projects managing director at bee squared consultants
Other Named Ben Farrell
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We found 2 Ben Farrell's email addresses
Ben Farrell's social media include: Linkedin,
Ben Farrell works for Bee Squared Consultants
Ben Farrell's role in Bee Squared Consultants is managing director at bee squared consultants
Ben Farrell works in the industry of Business Consulting and Services
Ben Farrell's colleagues are Paul Stredwick,Ben Haigh,Adam Villani
Ben Farrell's latest job experience is managing director at bee squared consultants at Bee Squared Consultants
Ben Farrell's latest education in Pyzdek Institute
