Escalation Manager@ Microsoft
Issaquah, Washington, United States
Benjamin Centeno-Jimenez
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Universitat Jaume I
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FlashIntel GPTBenjamin Centeno-Jimenez is a dynamic and team-spirited technology professional with 21.7 years of experience in IT customer/desktop support and supervisory roles. He is bilingual in English and Spanish and has expertise in managing diverse teams to enhance strategic goals and bottom-line objectives. Benjamin is known for his creative problem-solving skills and excellent troubleshooting abilities. He has worked at reputable companies such as Microsoft, Google, Rightside, and TrueBlue Inc., gaining valuable experience in IT services and consulting. Benjamin is currently based in Issaquah, Washington.
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About
Hello, I am a dynamic, team spirited and performance driven technology professional, with 20+ years’ experience on IT customer/desktop support and 5 years of supervisory experience. Bilingual in English and Spanish and experienced in managing a diverse team of people, to enhance strategic goals and bottom-line objectives.I like to see myself as a creative problem solving with excellent troubleshooting skills.
Work Experience
Escalation Manager
Software Development
Benjamin Centeno-Jimenez's Professional Milestones
- Technical Support (2016-03-01~2016-06-01): Delivered exceptional technical support to ensure smooth operations and customer satisfaction.
- Networking Consultant (2016-01-01~2016-03-01): Delivered efficient and reliable Internet solutions, facilitating seamless connection between clients and them.
Education
Computer Science,
Bachelors,
Bachelor Of Technology
1995-1999Skill
Computer Forensics
Computer Repair
Computer Security
It Operations
Computer Science
Computer Hardware
Computers
Help Desk Support
Switches
Technical Support
Software Installation
Networking
Certification
Colleagues
Other Named Benjamin Centeno-Jimenez
Frequently asked questions
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Benjamin Centeno-Jimenez's social media include: Linkedin,
Benjamin Centeno-Jimenez works for Microsoft
Benjamin Centeno-Jimenez's role in Microsoft is Escalation Manager
Benjamin Centeno-Jimenez works in the industry of Software Development
Benjamin Centeno-Jimenez's colleagues are Alexander Virgil Popa,Mekki Mohamed,Zou zay dong
Benjamin Centeno-Jimenez's latest job experience is Escalation Manager at Microsoft
Benjamin Centeno-Jimenez's latest education in Universitat Jaume I
