Berin Gogoi
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Lady Keane College
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FlashIntel GPTBerin Gogoi is a highly experienced professional with over 21 years of work experience in management, BPO, business analysis, SAP, and training. Based in India, Berin has a strong background in people management and development, with expertise in HR employee data administration using ERP like SAP and Peoplesoft. With a clear understanding of US payroll processes, Berin has handled multiple inbound campaigns covering the US market, specializing in Credit Reports, Insurance, and Payroll. Berin has received numerous awards for outstanding performance and is a highly skilled Customer Service Representative.
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About
- People management and development. - Good exposure to HR employee data administration using ERP like SAP and Peoplesoft with clear understanding of US payroll processes. - Handled multiple inbound campaign covering US market pertaining to Credit Reports, Insurance and Payroll, this gave me a strong experience and knowledge of handling international client with an in-depth expertise of the US market - Have a very good flair for training. As a part of my job responsibility have imparted training in subjects covering Product Knowledge (Product training), Objection handling, Script training, Customer Service Skills and Client SLA’s and requirements. - Received various awards for outstanding performances and best Customer Service Representative - Over 1 year of experience in-flight service in Aviation Industry.
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Berin Gogoi's Professional Milestones
- Cabin Crew (2002-11-01~2004-02-01): Streamlined production processes, resulting in increased efficiency and reduced costs.
- Team Leader Operations (2014-04-01~2014-08-01): Successfully managed cross-functional teams to streamline operations and improve efficiency.
Education
Sociology,
Bachelors,
Bachelor Of Arts
2001-2004Skill
Management
Bpo
Business Analysis
Sap
Training
Peoplesoft
Employee Training
Process Improvement
Call Centers
Customer Service
Quality Assurance
Team Management
Payroll
Crm
Employee Engagement
Service Delivery
Performance Management
Certification
Colleagues
Other Named Berin Gogoi
Frequently asked questions
We found 2 Berin Gogoi's email addresses
Berin Gogoi's social media include: Linkedin,
Berin Gogoi works for Confidential
Berin Gogoi's role in Confidential is Self Employed
Berin Gogoi's colleagues are Mabrooka Jacqueline,Zeashan T.,Umair Aslam
Berin Gogoi's latest job experience is Self Employed at Confidential
Berin Gogoi's latest education in Lady Keane College
