Customer Service Representative | Claims Signify@ Signify
Eindhoven, Noord-brabant, Netherlands
Berkmans Bianca
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FlashIntel GPTBerkmans Bianca is a highly experienced professional with 23.9 years of work experience in various fields such as servicedesk, inbound and outbound, and servicedesk inbound. He specializes in process improvement and has worked with clients in various industries, including inkomende, uitgaande goederen, fysiek lossen, laden,controlers, inboeken aftekenen, maken,planning maken, planning maken, planning monitoren, contact extern, and intern. Berkmans Bianca has expertise in process improvement, ensuring the smooth operation of various services and products, ensuring customer service, logistics services, and krp control
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About
Ruime ervaring magazijn bij diversen afdelingen, afdeling inbound & outbound, servicedesk inbound. Servicedesk medewerker claims. Alle werkzaamheden die horen bij inkomende en uitgaande goederen, fysiek lossen,laden,controleren, inboeken voorraadsysteem, vrachtbrieven aftekenen,maken,planning maken, planning monitoren,contact extern en intern. Werkzaamheden Servicedesk medewerker claims. Verwerken en afhandelen van logistieke en administratieve klachten Ondersteunen van technische klachten Verwerken van de commerciële retouren Beslissing nemen over klachten die (on)terecht zijn, de oplossing terugkoppelen naar de klant Contacten onderhouden met de customer servicedesk medewerkers, logistics services en klanten Contacten onderhouden met diverse magazijnen, fabrieken, product planners en mrp controlles Key User voor diverse SAP modules, IT gericht Post sales. Tickets aanmaken voor IT en monitoren indien er problemen zijn met de systemen. En tevens zorgen dat het probleem voor de klant wordt opgelost Verzorgen van trainingen aan nieuwe medewerkers en opfriscursus voor bestaande medewerkers aangaande claims Deelnemen aan vergaderingen om lopende klachten te verbeteren. Deelnemen aan verbeterprojecten Gegevens verzorgen van audits
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Customer Service Representative | Claims Signify
Appliances, Electrical, and Electronics Manufacturing
Berkmans Bianca's Professional Milestones
- Customer Service Claims (2012-03-01~): Providing exceptional customer service to drive higher customer satisfaction and retention rates.
- Customer Service Representative | Claims Signify (2012-03-01~): Identifying and initiating positive customer claims, ensuring timely and reliable delivery of information.
Skill
Process Improvement
Certification
Colleagues
Mohit A.
Product Owner
Karthik Jaya
Global System Architect, Product Owner at Signify (formerly Philips Lighting)
Peter Kort
Senior Digital Product Owner | Lighting Specification
Priyanka khurana
Senior Digital Product Manager | Certified Safe® 5 Product Owner
Pedro Pérez
product owner b2b engagement program europe at signify formerly known as philips lighting
Other Named Berkmans Bianca
Frequently asked questions
We found 1 Berkmans Bianca's email addresses
Berkmans Bianca's social media include: Linkedin,
Berkmans Bianca works for Signify
Berkmans Bianca's role in Signify is Customer Service Representative | Claims Signify
Berkmans Bianca works in the industry of Appliances, Electrical, and Electronics Manufacturing
Berkmans Bianca's colleagues are Mohit A.,Karthik Jaya,Peter Kort
Berkmans Bianca's latest job experience is Customer Service Representative | Claims Signify at Signify
