Bernard Dudek
Technical Service Representative@ Antunes
Oak Forest, Illinois, United States
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Bernard Dudek is a highly skilled technical support specialist and consultant with 33.9 years of experience. He has expertise in technical support, Microsoft Office, technical training, and customer satisfaction. Based in Alsip, Illinois, Bernard has worked on over 900Gbc and third-party products, including equipment, parts, and applications. He has also written and distributed technical manuals and service bulletins and has extensive knowledge of GBC website, GBC Tech Center, and GBCconnect. Bernard is known for his excellent communication and teamwork skills.
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Emails and Phone Numbers

@comcast.net
@ajantunes.com
+1 630784****
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About

A highly skilled technical support specialist / consultant providing technical support,guidance, and training (to dealers,field technicians,sales, and customers) on over 900+Gbc and Third party products( equipment, parts, and applications).Wrote, distributed and updated a variety of sources (technical manuals and service bulletins) and was responsible for writing and maintaining information and links on the GBC website, GBC Tech Center, GBCconnect, including videos. An experienced communicator and team player. Specialties Technical Trainer, Staff Mentoring, Troubleshooting, Sales & Field Service Liason, Customer satisfaction, Product testing, Quality control, Engineering changes

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Work Experience

180 Kehoe Blvd., Carol Stream, IL, 60188, US

Food and Beverage Services

244
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Bernard Dudek's Professional Milestones

  • Senior Technical Representative (1995-01-01~1997-01-01): Provided technical expertise and strategic guidance to employees, enhancing productivity and achieving company goals.
  • Field Technical Support (1997-01-01~2012-01-01): Provided exceptional technical support, resolving complex incidents and resolving customer issues promptly.
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Education

DeVry Institute of Technology
DeVry Institute of Technology

Electronics