sr director global service at zuora@ Zuora
Chagrin Falls, Ohio, United States
Besma Rahim
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Case Western Reserve University
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FlashIntel GPTBesma Rahim is a dynamic and experienced Product Delivery Executive with 35.9 years of work experience in the telecommunications industry. She has a deep understanding of business process engineering and systems analysis, and is skilled in developing and supporting customer care/billing systems for industry leaders in telecommunication and utility industries. Besma is a self-motivated leader with a strong commitment to excellence and excels at leading teams to meet and exceed business objectives. She has held various senior positions at Zuora, including Senior Director of Gobal Services and Senior Client Partner.
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About
Dynamic, astute, and highly experienced Product Delivery Executive demonstrating 30-year track record of developing excellent vendor/client relationships, leading complex project deliverables, and developing, delivering and supporting customer care/billing systems for industry leaders with subscription businesses, and in telecommunication and utility industries. Deep understanding of business process engineering and systems analysis. Able to communicate complex project deliverables to technical and non-technical audiences at all levels and gain buy in of key decision makers. Self-motivated leader possessing sound judgment, attention to detail and a commitment to excellence. Outstanding change agent, problem solver and uncompromising pre/post sales support guidance. Excel at leading teams to meet and exceed business objectives.
...See MoreWork Experience
Senior Director Of Gobal Services
Senior Client Partner
Senior Engagement Manager
sr director global service at zuora
Senior Solution Architect At Zuora
Software Development
Besma Rahim's Professional Milestones
- Billing Solutions Director (2007-08-01~2014-01-01): Optimized billing processes and implemented new billing strategies, increasing efficiency and accuracy.
- sr director global service at zuora (2014-01-01~2015-02-01): Transformed global service delivery strategies, driving increased customer satisfaction and enhancing customer satisfaction.
Education
Bachelors,
Bachelor Of Science,
Computer Enginereing
Skill
Telecommunications
Leadership
Sdlc
Wireless
Vendor Management
Business Analysis
Management
Professional Services
Project Management
Software Development
Provisioning
Requirements Analysis
Billing Systems
Call Centers
Product Management
Team Leadership
Process Improvement
Software Project Management
Mobile Devices
Program Management
Billing
Telecommunications Billing
Quality Assurance
Team Building
Analysis
Pmp
Sales Operations
Account Management
Problem Solving
Project Planning
Client Billing
Billing Process
Open Source Software
Software Development Life Cycle
Business Process Improvement
Mobile
Oss
Planning
Change Management
Exceptional People Skills
Collaborative Problem Solving
Certification
Colleagues
Tien Tzuo
Founder | Chief Executive Officer
Ivan Dimitrov
Small Business Owner | Technology Accomionado
Anthony Jenkins Jr., MBA
Founder | Chief Executive Officer
Nirmala Musipatla
Solution Architect | Senior Business Analyst | Product Owner
Irish Ong
MBA Product Manager | Market Strategy Analyst | Founder
Other Named Besma Rahim
Frequently asked questions
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Besma Rahim works for Zuora
Besma Rahim's role in Zuora is sr director global service at zuora
Besma Rahim works in the industry of Software Development
Besma Rahim's colleagues are Tien Tzuo,Ivan Dimitrov,Anthony Jenkins Jr., MBA
Besma Rahim's latest job experience is sr director global service at zuora at Zuora
Besma Rahim's latest education in Case Western Reserve University
