Beth Speed, MS, MBA

Leadership •Efficient time management and organizational skills •Team Lead for unit and supported various projects and initiatives to support company goals and objectives and follow standard operating procedures (SOP’s) • Exceptional verbal and written business communication skills •Superb experience in dealing with a variety of disgruntled customers in a professional cordial manner. •Coordinated training and development for new employees Organization •Efficient time management and organizational skills •Assisted management with creating and working with comprehensive claims budget •Assisted management in employee coaching and mentoring for performance management •Coordinated the employee orientation program Communication •Facilitated employee focus groups to identify and develop training and career paths for employees •Superb communication skills •Assist management in improving employee relations Marketing Seminars/Workshops Branding, Marketing Strategy Presentations: Hands-On, Practical Marketing Tips, Tools and Techniques Leveraging Social Media to Engage Customers and Build Your Brand How to Write a Killer Marketing Plan Market Research - How to Get the Right Data to Make the Right Decisions Fundamentals of Marketing: Your Action Plan for Success Insurance Industry Seminars •Commercial General Liability •Thorough Claims Investigative Statements •Perspectives on Litigation and Negotiation of High-Damage Claims •Medical Terminology and Treatment •How to Avoid Lawsuits Specialties: CORE MARKETING STRENGTHS •Strategic Thinking •Organization •Negotiation •Presentations •Marketing Research •Managing the Global Enterprise •B2B Services Marketing •Integrated Marketing •Buyer Behavior •Marketing Management •Direct/Database Marketing •Product and Brand Mgmt. •MS Office •C.R.M. •Strategic Market Planning •Social Media