director digital workplace & collaboration at philip morris international@ Philip Morris International
Neuchatel, Switzerland
Betsch Ivan
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FlashIntel GPTBetsch Ivan is a highly experienced Global Director in the domain of End User support and Quality Assurance. With 17.7 years of work experience, he has a strong background in management consulting, project management, and business strategy. Based in Switzerland, Betsch has worked in various roles at Philip Morris International, including Director of Digital Workplace & Collaboration and Manager of End User Services. He is skilled in business process, IT service management, and Lean and Outsourcing. Betsch is ITIL certified and has led significant transformations such as Lean in Atos and QMS implementation. He is customer-oriented and always looks forward to new challenges.
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About
Global Director in the domain of End User support as well as Quality Assurance with a demonstrated history of working in QA and IT domain. Skilled in Business Process, IT Service Management, Business Transformation, People Management (team of 600+ people), Lean and Outsourcing (global RFP). Strong Manager professional with high interest in new challenges with great capacity to adapt to new working environment. ITIL expert certified and have been leading important transformation such as Lean in Atos (700+ people), QMS implementation for the IT department (1300+ people) at PMI and End User support transformation. Highly interested in people management and new skills building, positive by nature and always looking at the bright side of things. Totally service and customer oriented in my style and way of working. If it has not been done before, I’ll be certainly interested to do it !
...See MoreWork Experience
director digital workplace & collaboration at philip morris international
Is Analyst, Customer Services
Manager End User Services
Manager Is Qa
Tobacco Manufacturing
Betsch Ivan's Professional Milestones
- Chief Executive Officer And Founder (2008-11-01~2014-07-01): Efficiently managed the company's operations and facilitated sustainable growth through innovative strategies and successful operations.
- Lean Navigator (2011-01-01~2012-01-01): Developed and implemented comprehensive leadership training program, showcasing commitment and excellence to leadership and leadership.
Education
Iic (ingénieurie De La Connaissance)
2004-2008Skill
Management Consulting
Project Management
Business Strategy
Business Transformation
Itil
Program Management
Change Management
Business Process
Outsourcing
It Outsourcing
Team Management
Business Process Improvement
Process Management
Pmo
Consulting
Process Improvement
Management
E Commerce
It Service Management
Service Management
Entrepreneurship
Business Development
Certification
Colleagues
Other Named Betsch Ivan
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Betsch Ivan works for Philip Morris International
Betsch Ivan's role in Philip Morris International is director digital workplace & collaboration at philip morris international
Betsch Ivan works in the industry of Tobacco Manufacturing
Betsch Ivan's colleagues are Ramunas Rudzionis,Tatiana Shalnieva,Mikołaj Kupiec
Betsch Ivan's latest job experience is director digital workplace & collaboration at philip morris international at Philip Morris International
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