Customer Care Team Lead at Diamond Resorts™@ Amazon
Greater Orlando
Beverly Guillén
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Universidad Iberoamericana de Ciencia y Tecnología
Real-Time AI Research
FlashIntel GPT
Tell me more about Beverly Guillén?
FlashIntel GPTBeverly Guillen is a highly experienced professional with 10.7 years of work experience in the hospitality industry. She has a strong skill set in problem solving, proactive monitoring, bilingual communications, multitasking, time management, organization skills, and creative problem solving. Based in the United States, Beverly has worked in various roles, including Front Desk Agent, MTC Dispatcher Facilities Coordinator, and Call Center PBX Lead. She has consistently exceeded company QA expectations and has been recognized with numerous awards and special mentions.
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About
Working in the hospitality industry has helped me gain valuable customer service experience and skills, I have fulfilled different positions within the same company since 2013 as Front Desk Agent, MTC Dispatcher | Facilities Coordinator and Call Center PBX Lead. I have successfully and continually exceeded company QA expectations and have been recognized with several awards and special mentions.
Work Experience
Customer Care Team Lead at Diamond Resorts™
Software Development
Beverly Guillén's Professional Milestones
- Customer Care Team Lead (2015-08-01~): Driving exceptional customer satisfaction through proactive communication and proactive attitude.
- Front Desk Representative (2013-03-01~2014-12-01): Achieved exceptional customer satisfaction through exceptional service, maximizing customer satisfaction and loyalty.
Education
Marketing
2006-2010Skill
Problem Solving
Proactive Monitoring
Bilingual Communications
Multitasking
Time Management
Organization Skills
Creative Problem Solving
Certification
Colleagues
Other Named Beverly Guillén
Frequently asked questions
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Beverly Guillén's social media include: Linkedin,
Beverly Guillén works for Amazon
Beverly Guillén's role in Amazon is Customer Care Team Lead at Diamond Resorts™
Beverly Guillén works in the industry of Software Development
Beverly Guillén's colleagues are Jonathan Pitts,Amit Sachdeva,Andrii Pevkin
Beverly Guillén's latest job experience is Customer Care Team Lead at Diamond Resorts™ at Amazon
Beverly Guillén's latest education in Universidad Iberoamericana de Ciencia y Tecnología
