senior professional ii global telecom at concentrix@ Concentrix
South Delhi, Delhi, India
Bhupinder Singh
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Indira Gandhi National Open University
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FlashIntel GPTBhupinder Singh is a Technology Professional with 21.4 years of experience in Service Delivery, Technology leadership, and Service Operations. He has a strong background in Customer Relationship management, Enterprise voice, data, and other Contact center/Web interaction Suites. Bhupinder has extensive knowledge of applications, databases, and voice network architecture. He is skilled in delivering results and building strong technical teams. Bhupinder is passionate about positive relationships with both business and end customers. He has worked at Concentrix and Convergys in various senior roles.
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About
Technology Professional with a progressive and diversified experience encompassing Service Delivery, Technology leadership & Service Operations. Proven leader with focus on delivering results and building strong technical teams. • 25 years of rich experience on Customer Relationship management, Enterprise voice, data and other Contact center/ Web interaction Suites from Avaya, Nortel. • Skills included Avaya Product Suite, Nortel Voice & Data Technologies • Extensive understanding of applications, databases and voice network architecture. • Ability to Plan projects, budgets and scheduled assignments. • Passion of positive relationships with both business and end customers.
...See MoreWork Experience
Senior Professional II Global Telecom
senior professional ii global telecom at concentrix
Senior Consultant Voice Network
IT Services and IT Consulting
Bhupinder Singh's Professional Milestones
- senior professional ii global telecom at concentrix (2018-10-01~): Expanding global reach through strategic partnerships and innovative solutions.
- Senior Manager Technology (2005-01-01~2014-01-01): Driving technological advancements and innovation across the organization, driving exponential growth for the organization.
Education
Master Of Business Administration,
Masters
2011-2014Skill
C#
Vb.net
Wpf Development
Xaml
Sql
Microsoft Sql Server
Mysql
Windows
Mac Os
Database Queries
Stored Procedures
Database Design
Database Maintenance
Html
Css
Technical Support
Escalation
Netsuite
Customer Service
Customer Satisfaction
Crm
Crystal Reports
Microsoft Office
Vendor Management
Service Delivery
It Service Management
Solution Architecture
Sla
Outsourcing
Itil
Transition Management
Bpo
Offshoring
Pre Sales
Resource Management
It Operations
Team Management
Telecommunications
Management
Voice Over Ip
Session Initiation Protocol
Session Border Controller
Avaya Communication Manager
Cs1000
Call Pilot
Certification
Colleagues
Michael Victor E.
Senior Team Leader | Founder | Team Accountability And Strategic Performance Management | 10+ Years In BPO Excellence | Business Owner
Girija Rani Medapati
Health Care Claims Processor
Michelle Aclan
Business Owner
Marie Cris Briones
Business Owner
Sanjeev Panda
Process Owner | Project Delivery Management | Business Analysis | Operation Management | CXL Business Planner
Other Named Bhupinder Singh
Frequently asked questions
We found 4 Bhupinder Singh's email addresses
We found 1 Bhupinder Singh's phone numbers
Bhupinder Singh's social media include: Linkedin,
Bhupinder Singh works for Concentrix
Bhupinder Singh's role in Concentrix is senior professional ii global telecom at concentrix
Bhupinder Singh works in the industry of IT Services and IT Consulting
Bhupinder Singh's colleagues are Michael Victor E.,Girija Rani Medapati,Michelle Aclan
Bhupinder Singh's latest job experience is senior professional ii global telecom at concentrix at Concentrix
Bhupinder Singh's latest education in Indira Gandhi National Open University
