Bianca Tonkin
Queen Margaret College
Tell me more about Bianca Tonkin?
Bianca Tonkin is a highly experienced Network Delivery Manager with over 20 years of work experience. She has a strong background in project delivery, planning, coordination, and governance. Bianca is ITIL certified and has expertise in IT service management and service delivery. She has a proven track record in change management, customer service, and process improvement. Bianca has worked for reputable companies such as Computer Concepts Limited and Fujitsu New Zealand, where she held various roles including Change Coordinator and Service Desk Team Lead. She is currently based in Wellington, New Zealand.
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Emails and Phone Numbers
About
Network Delivery Manager at Computer Concepts Limited
Work Experience
customer experience manager at cello
Telecommunications
Bianca Tonkin's Professional Milestones
- customer experience manager at cello: Implementing a streamlined customer experience process to enhance satisfaction and loyalty.
- Service Desk Team Lead (2003-08-01~2006-09-01): Enhanced team productivity and team performance through efficient communication and effective team management.
Education
Skill
Project Delivery
Project Planning
Project Coordination
Governance
Itil
Itil Certified
It Service Management
Service Delivery
Change Management
Customer Service
Process Improvement
Continuous Improvement
Leadership
Team Building
Team Leadership
Microsoft Office
Relationship Management
Time Management
Incident Management
Stakeholder Management
Managed Services
Service Management
Management
Business Process Improvement
Business Analysis
Certification
Colleagues
Falko Weber
chief operating officer at cello communications
Guy Inglis
commercial director at cello
Rik Rogers
director of operations cello communications ltd
Jonathan Holt
director of product and strategy at cello
Mark Jurgeleit
Chief Executive Officer
Other Named Bianca Tonkin
Frequently asked questions
We found 2 Bianca Tonkin's email addresses
We found 1 Bianca Tonkin's phone numbers
Bianca Tonkin's social media include: Linkedin,
Bianca Tonkin works for Cello
Bianca Tonkin's role in Cello is customer experience manager at cello
Bianca Tonkin works in the industry of Telecommunications
Bianca Tonkin's colleagues are Falko Weber,Guy Inglis,Rik Rogers
Bianca Tonkin's latest job experience is customer experience manager at cello at Cello
Bianca Tonkin's latest education in Queen Margaret College