Bijou Mani Thomas

15+ years of experience designing and implementing complex solutions. A Package Solution Architect with an ability to define solutions that leverage the strength of the package, the technologies and the platforms available in any technology landscape. Extensive hands on experience in defining enterprise level integrations across multiple domains (Telecom, HR, Finance) and across technologies (Oracle, Salesforce.com). Enterprise Integrations expert who has worked on all forms of synchronous and asynchronous interfaces involving Flat files, Web Services, Third Party Message Brokers, Message Queues and Adapters for Enterprise Service Hubs Participated in and led several successful implementations of seamlessly integrated telecom solutions over the past 10 years. Architected Order Fulfillment flows for Telco with popular CRM packages and various Billing Systems, Provisioning Systems and Computer Telephony Interface systems. Experience in anchoring business process transformation workshops, to help define the CRM blueprint of an enterprise. Currently working as a Salesforce Technical Architect at Tryzens leading the various sales pursuits, creation of IP (apps and accelerators) and practice building initiatives in Non-Commerce Salesforce Clouds, Salesforce Order Management, Salesforce B2B for Lightning Experience, Salesforce Marketing Cloud Worked in the capacity of a Solution Architect for Core Salesforce deals in the Consumer Goods and Services and Retail Industry. Handled deals end to end including Estimations, Resourcing and Pricing for projects for different delivery constructs Trained and mentored CRM Techno-Functional consultants (Salesforce.com and Oracle PeopleSoft) on and off Projects Specialties: Salesforce.com (Sales and Service Cloud), Force.com, Apex, Visualforce, Integration with Salesforce.com, DevOps for Salesforce.com, Vlocity for Communication and Media, Workday, Workday Studio, Workday EIB, Web Services, SOAP, XML, XSLT, XPath, PeopleTools 8.4x to 8.5x, PeopleSoft Integrations, CRM, SaaS, Secure Messaging 10x Salesforce Certified, Certified Vlocity Administrator- Communications and Media (2016), Trailhead Ranger