Customer Service Representative | Supervisor | Trainer@ Live Reps Call Center
Cincinnati, Kentucky, United States
Bill Byrd
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FlashIntel GPTBill Byrd is a highly experienced professional with 11.6 years of work experience. He possesses a diverse skill set including Microsoft Office, leadership, marketing, account management, and team building. Based in Cincinnati, Ohio, Bill works at Live Reps Call Center, where he handles inbound calls for various clients in the legal, service, and government sectors. With a focus on outsourcing, Bill ensures efficient operations and ensures that clients receive the best possible service. His expertise in customer service and supervisory roles makes him a valuable asset to the company.
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About
At live reps call center we handle inbound calls for a wide variety of clients and industries including Law firms,Realtors,Service Companies,Direct Response media (Infomercials),Websites,Gov't Agencies (Metropolitan Sewer District),Professional Sports Camps, Doctors offices, Public radio stations (pledge drives) and many well known house hold products. We make our clients more efficient by handling over flow calls,after hours calls,or every call 24/7. By Outsourcing to Live Reps, our clients don't drop calls or have to worry about equipment,training,staffing,sick days,bi-lingual calls etc. Our technology allows us to record calls,conduct live chat,transfer emergency calls,book appointments in a shared calendar,provide text and email support,ship products/coupons, or conduct follow up surveys. Our support team is customized to fill your needs what ever it may be.
...See MoreWork Experience
Customer Service Representative | Supervisor | Trainer
Advertising Services
Bill Byrd's Professional Milestones
- Customer Service And Route Driver (2015-07-01~2015-11-01): Delivered exceptional customer service and increased client satisfaction through efficient transportation and prompt communication.
- Customer Service Representative | Supervisor | Trainer (2016-01-01~): Enhanced customer satisfaction and loyalty through effective training programs, fostering a positive work environment and positive feedback.
Skill
Microsoft Office
Leadership
Marketing
Account Management
Team Building
Crm
B2b
Training
Customer Retention
Management
Sales Management
Sales Operations
Cold Calling
Call Centers
Sales Process
Key Account Management
Solution Selling
Negotiation
Marketing Communications
Customer Service
Sales
Strategic Planning
Team Leadership
Marketing Strategy
Supervisory Skills
Employee Training
Coaching
Campaign Management
Customer Satisfaction
Time Management
Social Networking
New Business Development
Microsoft Word
Microsoft Excel
Social Media
Public Speaking
Event Planning
Advertising
Leadership Development
Communication
Online Advertising
Employee Relations
Market Research
Project Planning
Online Marketing
Data Entry
Direct Sales
Research
Certification
Colleagues
Other Named Bill Byrd
Frequently asked questions
We found 1 Bill Byrd's email addresses
We found 1 Bill Byrd's phone numbers
Bill Byrd's social media include: Linkedin,
Bill Byrd works for Live Reps Call Center
Bill Byrd's role in Live Reps Call Center is Customer Service Representative | Supervisor | Trainer
Bill Byrd works in the industry of Advertising Services
Bill Byrd's colleagues are Jerry Jenkins,Roger Jenkins,Daniel LaBar
Bill Byrd's latest job experience is Customer Service Representative | Supervisor | Trainer at Live Reps Call Center
