customer service representative at opentext@ OpenText
Denver, Colorado, United States
Bill Kaplan
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New Jersey City University
Real-Time AI Research
FlashIntel GPT
Tell me more about Bill Kaplan?
FlashIntel GPTBill Kaplan is a highly experienced professional with 35.6 years of work experience in the telecommunications industry. He possesses a wide range of skills including customer service, problem-solving, and leadership. Based in the United States, Bill has worked for reputable companies such as BT Group, IBM, and T-Mobile. He is known for his ability to analyze and create the best solutions to meet customer needs. With a strong background in customer service and a focus on customer satisfaction, Bill is a valuable asset in any organization.
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About
I am a Professional with World Class Customer Service skills. Able to relate to Customers on multiple levels from Consumers to Executives. My ability to analyze then create the best solution and convey it to the customer in a understanding way.
Work Experience
customer service representative at opentext
Software Development
Bill Kaplan's Professional Milestones
- Day Sift Supervisor (1995-02-01~1997-08-01): Successfully executed daily tasks, ensuring accuracy and compliance with labor law and regulations.
- off shift team lead (2012-10-01~2018-03-01): Provided effective support and strategies to team members, ensuring smooth operations and seamless productivity.
Education
Bachelors,
Biology,
Bachelor Of Arts
1973-1977Skill
Telecommunications
Microsoft Office
Microsoft Excel
Customer Service
Client Issue Resolution
Communication
Bill Review
Research
Government
Leadership
Microsoft Word
Teamwork
Troubleshooting
Management
Quality Assurance
Technical Support
Program Management
Coaching
Process Improvement
Team Leadership
Operations Management
Customer Experience
Team Building
Supervisory Skills
Analysis
Hardware
Windows
Contact Centers
Customer Retention
Call Centers
Powerpoint
Negotiation
Certification
Colleagues
Bikash Praharaj
Product Owner | Expert Technologist
Nishakar Tripathy
Product Manager | Techno-Manager | Scrum Master | Project Management
Abraham Isabor, CBAP, PMP, AWS
Business Analyst, Project Manager, IT Program Manager and Product Owner Consultant
ANIKET BAG
Product Owner
Scott Brinks
Senior Product Manager | Product Owner | Digital Experience
Other Named Bill Kaplan
Frequently asked questions
We found 5 Bill Kaplan's email addresses
We found 1 Bill Kaplan's phone numbers
Bill Kaplan works for OpenText
Bill Kaplan's role in OpenText is customer service representative at opentext
Bill Kaplan works in the industry of Software Development
Bill Kaplan's colleagues are Bikash Praharaj,Nishakar Tripathy,Abraham Isabor, CBAP, PMP, AWS
Bill Kaplan's latest job experience is customer service representative at opentext at OpenText
Bill Kaplan's latest education in New Jersey City University
