Bill Larson
Senior Actuarial Analyst@ UnitedHealth Group
Albuquerque, New Mexico, United States
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Bill Larson is a highly experienced Sr. Actuarial Analyst with over 15 years of contact center experience. He has worked in various roles including customer care, quality assurance, analytics, and speech analytics. Currently, he is a Sr. Actuarial Analyst at UHC, where he performs analytical duties using advanced Excel and SAS. Prior to this, he worked at T-Mobile, where he produced high-visibility projects for internal requestors and senior leadership audiences. Bill also has experience as a Microsift Certified Excel Specialist and has presented at the NICE Interactions Live 2022 tech conference.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@optum.com
@optumhealth.com
@t-mobile.com
@uhc.com
@uhc.com
@optumhealth.com
@uhg.com
@sprint.com
@uhg.com
@optum.com
+1 866414****
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About

I am a proven performer with over 15 years of contact center experience in roles including customer care, quality assurance, analytics, and speech analytics. I'm a Sr. Actuarial Analyst at UHC where I perform various analytical duties leveraging advanced Excel and SAS. Previously, at T-Mobile, I produced numerous high-visibility projects for internal requestors and senior leadership audiences. In addition to being a Microsift Certified Excel Specialist, I was our department's resident data specialist for all things SQL/Teradata related. I also designed, built, and maintained VBA tools for our team. Additionally, I presented at the NICE Interactions Live 2022 tech conference, representing T-Mobile's Speech Analytics program.

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Work Experience

US

Hospitals and Health Care

91675
Phone
+1 8664141959
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Bill Larson's Professional Milestones

  • senior analyst speech analytics: Developed data-driven speech interpretation solutions that enhanced client success and enhanced communication understanding.
  • Senior Actuarial Analyst (2022-09-01~): Developed groundbreaking actuarial models, revolutionizing data analysis and providing accurate insights for strategic decision-making.
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Education

Central New Mexico Community College
Central New Mexico Community College2000-2004