rbi complaints manager| regulatory submission| internal ombudsman complaints| ex rbl sbi card yes bank|@ Home Credit India
Delhi, India
Bindu Bala
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Delhi University
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FlashIntel GPTBindu Bala is a high energy and results-driven professional with over 8 years of banking and NBFCs customer service experience. She has a proven track record of achieving customer service standards and ensuring a strong team approach. Bindu has worked in various managerial roles, including Complaints Manager at Home Credit India and Deputy Manager at RBL Bank. She is skilled in problem-solving and making proactive operational changes. Bindu is based in Delhi, India.
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About
High energy and results-driven professional with over 8 years of banking and NBFCs customer service experience in a managerial capacity. Relevant skills include: Excellent planning and organizational skills result in the optimum functioning of the department and the consistent achievement of customer service standards. Proven interpersonal and motivational ability to ensure a strong team approach. Enthusiastic professional with demonstrated success supervising staff and building teams. Skilled in solving complicated issues and making proactive operational changes.
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rbi complaints manager| regulatory submission| internal ombudsman complaints| ex rbl sbi card yes bank|
Complaints Manager
Financial Services
Bindu Bala's Professional Milestones
- Service Excellence (2013-06-01~2018-03-01): Transforming service operations, driving customer satisfaction, and delivering exceptional results through innovative solutions.
- Complaints And Customer Service Officer (2013-06-01~): Implementing proactive complaints and enhancing customer satisfaction on a daily basis.
Education
Marketing,
Business Management,
Business,
Master Of Commerce,
Masters,
International Economics,
Business/managerial Economics,
Management,
And Related Support Services
2009-2012Certification
Colleagues
Ondrej Kubik
Chief Executive Officer
Ladislav Šimíček
Chief Information Officer
Pavneet Sharma
Product Owner | Product Management | Business Strategy | Fintech
Vikas Kumar, SAFe® 5 Agilist, ITIL®, CTFL
Leader | Delivery Product Owner | System Analyst | Solution Architect | Techno Functional | Fintech
Jaya Tandon
Chief Executive Officer | Chief Financial Officer
Other Named Bindu Bala
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We found 3 Bindu Bala's email addresses
We found 1 Bindu Bala's phone numbers
Bindu Bala's social media include: Linkedin,
Bindu Bala works for Home Credit India
Bindu Bala's role in Home Credit India is rbi complaints manager| regulatory submission| internal ombudsman complaints| ex rbl sbi card yes bank|
Bindu Bala works in the industry of Financial Services
Bindu Bala's colleagues are Ondrej Kubik,Ladislav Šimíček,Pavneet Sharma
Bindu Bala's latest job experience is rbi complaints manager| regulatory submission| internal ombudsman complaints| ex rbl sbi card yes bank| at Home Credit India
Bindu Bala's latest education in Delhi University
